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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,270 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,270 reviews

March 19, 2021

Best experience ever at a dealership by far! From the trade in appraisal to walking out with our dream car, the entire staff made each sure the buying process was seamless and stress free. We can’t say t More

by Ashley Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Mar 19, 2021 -

Honolulu GMC Cadillac responded

Ashley, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new 2021 GMC Acadia AT4, and we thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 18, 2021

Needs more distanced seating spaces outside for customers waiting for service. Sitting together in a crowded waiting lounge is not an option for many customers More

by RFULTON1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
March 17, 2021

Brought my truck in to fix a fog light for the 2nd time. I had a rough visit last time so I was skeptical; however, the service department really shined this go round. They were fast, helpful and really tri More

by CHLOE_FUTURERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Mar 17, 2021 -

Honolulu GMC Cadillac responded

Chloe, thank you for taking the time to share your thoughts on working with Irene and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 17, 2021

Had trouble starting the car a couple of mornings, so took it in without appointment. They were friendly, accommodating, and corrected the problem (replaced battery) in a reasonable time. I usually tak More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Mar 17, 2021 -

Honolulu GMC Cadillac responded

Brian, Thank you so much for your kind words for Irene and our service team, and for taking the time to leave us this wonderful feedback! We are pleased to hear we were able to get you on our schedule and back on the road. Let us know if we can be of any further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 17, 2021

Easy shopping experience. The staff were friendly and Easy shopping experience. The staff were friendly and easy to work with. They even got me lunch! Great experience, very accommodating, relativel More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lee, Matt Marks
Mar 17, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We'll be sure to share your comments with our team. Mahalo! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 12, 2021

I was in an mild auto accident and desperate to get a new truck. Jon listened, found what I needed and delivered. Mahalo Nui Loa More

by REMODELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Palting
Mar 13, 2021 -

Honolulu GMC Cadillac responded

It's great to hear that Jon was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC! Congratulations on your new truck. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 11, 2021

Very beautiful office. Very nice staff. Very beautiful cars. Yet it took 9 hours to do our car deal from start to finish. Very good overall. More

by DANAEPEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick
Mar 11, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your new purchase We truly appreciate your business. We apologize, however, for the unusually long processing time. If you would like to further discuss your concerns, feel free to contact me at your convenience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 08, 2021

Justen Chilcoat & Jonathan Palting were amazing to work with. Responded to all my question and made the buying process so smooth. Mahalo for your Outstanding customer service. More

by RTAPARRA
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justen Chilcoat , Jon Palting
Mar 08, 2021 -

Honolulu GMC Cadillac responded

Congratulations on your new vehicle. Thank you for taking the time to share your thoughts on working with Justen and Jon. We're glad to hear that they delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 04, 2021

Sean did a great job finding the right car for my wife and family. It was an enjoyable no pressure sales experience that allowed us to find the right car. More

by SHAWNLLOYD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peros
Mar 04, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sean here at Honolulu Buick GMC. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new car, Shawn! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2021

Very willing to help customers with their needs for a new vehicle. No pressure to purchase something that you don't want or need or can't afford. More

by RGPADGETT39
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
Mar 02, 2021 -

Honolulu GMC Cadillac responded

Here at Honolulu Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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