Hyundai of Metairie

Professional staff. Quick service. Was out an hour and a half after my appointment time. The waiting room was clean. Good coffee. half after my appointment time. The waiting room was clean. Good coffee. More

I love my auto service rep, Kara. She has been with the company for as long as I have had a Hyundai. The dealership has been so slammed with work I had to wait over 2 weeks for an appointment & in the mean company for as long as I have had a Hyundai. The dealership has been so slammed with work I had to wait over 2 weeks for an appointment & in the meantime I did have to address oil, tire & brake issues. All of which I would have preferred Hyundai to handle. I am VERY DISSATISFIED with the peeling paint on my hood and I know through research that Hyundai has recalled the paint on the 2011 & 2012 models, mine is a Sonata. I ask each time - it is very unsightly and detracts from the nice sleek look of the car. I am very satisfied with Steve the gentleman who shuttles customers from the dealership to and from their location, he has also been with the company a long time - most other faces have When I first purchased the car I was told anytime my car was kept for work I would receive a Hyundai as a replacement for the time it was kept & this has changed to an Enterprise Rental. THIS PROCEDURE or POLICY is horrible! The long warranty, the use of a car from the dealership and the ease of bringing my car in for service were reasons that made me happy to own a Hyundai. The changes will likely discourage me from another purchase. More

Great service, didn’t really know if the car could be fixed, they did it! fixed, they did it! More

I love to come to this dealership everybody is so nice coming for a long time and I'll keep coming back and I'll keep bringing people to the dealership because I love them coming for a long time and I'll keep coming back and I'll keep bringing people to the dealership because I love them More

Exceptional serviceVery Knowledgeable about their Exceptional service Very Knowledgeable about their product Could not recommend them more! Looking forward to doing business with them again Exceptional service Very Knowledgeable about their product Could not recommend them more! Looking forward to doing business with them again More

I brought my car in for service and a recall and I had a 10 o’clock appointment. The shuttle brought me home and pick me back up at five that evening to retrieve my car. Apart had to be audited so the work 10 o’clock appointment. The shuttle brought me home and pick me back up at five that evening to retrieve my car. Apart had to be audited so the work wasn’t completed. I’m happy with the work that was done. More

Cara was amazing the entire staff also, being back up they had me in and out in no time they had me in and out in no time More

Performed service as requested and came out of the dealership paying only $20 for a discounted oil change and software upgrade! dealership paying only $20 for a discounted oil change and software upgrade! More

Set up an appointment, 7:45 am dropped my car off, only to call and they didn’t have the part, I had to call them, they didn’t call me to let me know. Had to call back in 2 weeks, after they got the part i to call and they didn’t have the part, I had to call them, they didn’t call me to let me know. Had to call back in 2 weeks, after they got the part in, and reschedule for November 6, will try again. More

Great rapport with Cara, honest thorough and very accurate good personal attention and in a good mood accurate good personal attention and in a good mood More