Hyundai of St Augustine

My wife and I have been buying cars for many many years. My wife and I have been buying cars for many many years. When we walked into your St. Augustine Dealership and met Joseph Cassata, we were impressed My wife and I have been buying cars for many many years. When we walked into your St. Augustine Dealership and met Joseph Cassata, we were impressed by his politeness and the no pressure salesmanship, which he always demonstrated. It took us 624 days to finally make up our minds ( no fault of Joey's ) about buying a Hyundai Tuscan. During that time we had to help our family with the vehicles we were using and could not buy any new autos. Joey endured with us and was always available to answer our many questions during that time and never made us feel like we where bothersome to him. We took so long to buy, that Joey was married during his long wait.....lol My wife and I, had made up our minds that if we ever bought a new vehicle, it had to be through Joey....He had earned our trust and respect. Normally,very few people are faithful and stick to their salesman. But, we differ., our son is a salesman and we know what these men go through to make a sale. Our experience with their Finance Director Eddie Brooks, went smoothly and much better than we anticipated, he did everything in his power to get us a great interest rate and affordable financing.......The man knows his business!!! We know that our New Tuscan will more than fill our needs and your dealership and people will be remembered and recommended. Joey, Thank you for your patience!! Sincerely, John and Rosemary Olivo More

Working with Darryl made the car buying process very easy. I was very pleased with my trade-in price and willingness to work to bring in a good price on my new Elantra. Especially happy that they got easy. I was very pleased with my trade-in price and willingness to work to bring in a good price on my new Elantra. Especially happy that they got me the car I wanted even when not on the lot. I would recommend St. Augustine Hyundai to my friends and have already done so to a couple in the market for new cars... More

This was my third time dealing with the purchase of Hyundai at your ST Augustine Hyundai and the fourth time I purchased a Hyundai. I must tell you that this was my best experience yet by working wit Hyundai at your ST Augustine Hyundai and the fourth time I purchased a Hyundai. I must tell you that this was my best experience yet by working with Paul Smathers. He was extremely knowledgeable, friendly, and professional in assisting me in the purchase of our new Santa Fe sport. As an avid reader of Consumer Report magazine, I have become a loyal Hyundai owner. Thanks again to Paul and Jimmy Feliciano for making by purchase experience an easy one. Sincerely, John Gilbert More

I was in the marked for an suv and I was reading up on dealership ratings and ran across Edmunds and had seen an amazing rating for Hyundai of St. Augustine, it was highly rated 5 out of 5 stars. I also r dealership ratings and ran across Edmunds and had seen an amazing rating for Hyundai of St. Augustine, it was highly rated 5 out of 5 stars. I also remembered that one of the people that I work with was just telling me of his experience with the same dealership and he had nothing but good things to say about them, so I decide to drive the 55 mile trip to give them a try. The sales person at Hyundai in St. Augustine was someone that you felt like you could trust and was very comfortable to sit down and go over the trade with and not feel defensive. That is absolutly the best experience I have ever had in purchasing a new vehicle, including the contracting office. Straight as it gets. If you are shopping and comparing it is worth the trip to make that your best buying experience you will ever have. This dealership deserves the 5 star rating and then some. They truely care about the customer and strive to make your buying experience pleasant. I highly recommend Hyundai and this dealership. R/ Ken More

My daughter and I leased a 2013 Elantra from Andrew DiFeo at Hyundai of St. Augustine under as difficult circumstances as I could imagine. Ali was moving to Sarasota from California, never having been in Fl at Hyundai of St. Augustine under as difficult circumstances as I could imagine. Ali was moving to Sarasota from California, never having been in Florida before, unsure if she'd be there for longer than 9 months, and arriving the evening before starting her job. We didn't know if we should ship her old VW there, help her buy an older used car, a newer used car, or buy or lease a new car. And what would be reliable and reasonably priced? By chance we met Andrew's uncle on a vacation trip in Maine, and he recommended contacting his nephew in St. Augustine. Andrew walked us through the costs and pros and cons of each of the possibilities - including shipping our own car and not buying from him at all - and gave us email quotes (price and financing/monthly payment) on 3 different scenarios (certified 2011, 2008, new 2013 - before we finally made our decision. His price for a new Elantra was better than anything we had encountered in our area and he found the best leasing (Hyundai Finance, as it turned out). But what was more important, our work with him made us confident that he had our best interests in mind and that we could trust him. He also made everything happen easily - emailing necessary information and forms, FedExing purchasing and financing documents - so that Ali's car met her in Sarasota the day after she arrived. What felt impossible to figure out ended up being easy, and she loves her car - plans to keep it forever, she says. It felt like Andrew was treating us as though we were family - and that's why every rating was GREAT. (Many thanks to his uncle Sam, too.) David and Ali Lake More

Working with Shawn was an absolute dream. Not only did the dealer have the exact car I wanted in stock, they were willing to hold one off for me so my insurance check could clear. Furthermore, Shawn went the dealer have the exact car I wanted in stock, they were willing to hold one off for me so my insurance check could clear. Furthermore, Shawn went above and beyond keeping me informed via text messages, emails and phone calls. He assured me that he would do whatever it took to get my business and it worked. He got my payments down to where I needed them and answered every single question I had regarding the process. Not only that, but they offered to deliver my car to my front door free of charge! I literally bought a vehicle from this dealer without ever stepping foot on their property and I couldn't be more pleased. More

My experience with Rosie Ramsubug was a pleasure. (2nd Hyundai purchase) He was not pushy and made my decision making a breeze. He is very efficient and I will recommend him to anyone I know, who is look Hyundai purchase) He was not pushy and made my decision making a breeze. He is very efficient and I will recommend him to anyone I know, who is looking for the best quality vehicle for it's price. More

In shopping & researching for a new Sonata, I found the St. Augustine dealership to have the best deal. They were also very informative with all the questions we asked; very friendly & very helpful i the St. Augustine dealership to have the best deal. They were also very informative with all the questions we asked; very friendly & very helpful in every aspect of the transaction. Even though they did not have precisely everything we wanted on our new Sonata, they located one and had it delivered the following morning. They have been very responsive to us. Thanks!! More

Joseph Cassata was concise and to the point on the the deal. The purchase and finance was relatively quick process compared to previous buying experiences. All people we dealt with were friendly and foc deal. The purchase and finance was relatively quick process compared to previous buying experiences. All people we dealt with were friendly and focused on making this a great experience. I am especially appreciative of this dealerships agreeing to changing out the tires that will allow much safer travel in the snow country. Thank you Hyundai of Saint Augustine. Lenny & Donna Oddis More

At first when our over the telephone deal was cancelled on the Elantra 2012 lease for my wife's new car we were very upset and were not going to come in. For us a deal is a deal be it by telephone or at th on the Elantra 2012 lease for my wife's new car we were very upset and were not going to come in. For us a deal is a deal be it by telephone or at the dealer. To have received a call 15 minutes before our Satuday appointment to be informed the Elantra we had agreed on had been sold and all the 2012's were gone made us very angry. We actually hung up on Hyundai of St. Augustine. However both the salesperson and the owner of Hyundai, St. Augustine immediately called us back and listened to our concerns. They both advised "We made you a promise on the phone and if you come in we will show you we keep our word. And they did. So although we we were skeptical we kept that Saturday morning appointment and we are so very happy we did. Paul Smathers the salesmen apologized for the mishap and said to the wife "Let's go find you you're Elantra. Withing 15 minutes my wife had the Elantra she wanted in the colorc she wanted. Not a 2012 but a 2013. Then we all went for a test drive and the Hyundai Elantra sells itself. It is such a well made car. Pleanty of interior room for 4 adults. But it can carry 5 adults if you need to do that. Mr. Smathers expeditiously did all the paperwork and we had our new car. But Mr. Smathers did not just sell us a car. He went over everything about the new car from A to Z. He went through the manuals. He gave us a tour of Hyundai of St. Augustine introducing us to the service personnel. Advised how to make service appointments. Spent 3 hours with us discussing our new car. After Finance Manager's finalized the paperwork Mr. Samthers sat in the Elantra with us and went over all the controls, amenities and how everything worked. Mr. Smathers knows the Hyundai automobile and we needed to be shown how the car works. He did an excellent job teaching us. The Finance Manager advised us how we could save money on maintainence by pre paying the service fees. Saved us over $200.00 So went from "Consumer skepticism" to realizing the personnel at Hyundai of St. Augustine "Keep their word; fulfill their promises." We have had the car for a week now and it is great. The gas milegage is fantastic. It rides so smooth. The car is quiet on the road and extemely comfortable. I am 6-1 and 300 pounds and the car has pleanty of room for even a man my size. Who has ever walked into a auto dealership without their defenses up? Well that is not necessary at Hyundai of St. Augustine. Buying a car from them is like joining a family and we look forward to dealing with Hyundai of St. Augustine for a long time. So we once again thank the owner and Mr. Paul Smathers. They made two very upset people extremely comfortable within minutes of arriving. What better compliment can I write than "Hyundai of St. Augustine are people who keep their word and put the customer first. "Promises made;Promises Kept." A consumer can ask for nothing more. But Hyundai of St. Augustine personnel give you so much more. By the time you leave you are a "Much better informed consumer about the Hyundai automobile." More