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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,862 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,862 reviews

July 06, 2012

We were looking for a new vehicle to replace my 11 year old Hyundai Elantra which had given me many years of good service but which was being outgrown by the addition of my new (to be) family. Randy had c More

by BrucePaulk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Brooks
July 05, 2012

I found this dealership to be very friendly and helpful. They want you to buy a car but more important, they want you to feel welcomed and that your needs and desires are what matters they most. This is th More

by marinellij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassata
July 04, 2012

Hats off to Kyle Showalter for a job well done. He was very patient and thorough in answering all my questions and making our overall experience a good one...Thank you Kyle! More

by taverna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Showalter
July 03, 2012

Everyone I worked with was great at their job. I was in and out in record time with a new Hyundai and am very satisfied with the whole experience. Demetrius Davis, in particular, worked very hard to see t More

by jimott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Mayfield
July 01, 2012

I was greeted pleasantly by name on arrival and told what to expect and how long my wait would be. My wait was shorter than expected and my car was returned with the service completed, clean inside and ou More

by kyhcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
June 29, 2012

Was told by sales person my 2008 Solara convertible with 18'500 mile. Was worth $ 21,000 on autotrader cash that they would buy it for. When I could not make the numbers work on the car I wanted to buy. I More

by Holl2305
Recommend Dealer
No
Employees Worked With
Sale Manger
Jul 12, 2012 -

Hyundai of St Augustine responded

Holl2305, My sincere apologies for the level of service you received from my staff regarding the trade appraisal and value of your vehicle. Thank you for providing us candid feedback. We use the Autotrader.com Trade-In marketplace to get an independent, third party analysis and value for the vehicles our guests wish to trade in or sell to us. This analysis only works when our vehicle consultants and managers follow the correct process to carefully inspect the vehicle with the guest present before entering it into Autotrader's system. This allows the system to take into account the actual condition of the vehicle versus a verbal description of poor/fair/good/excellent. Unfortunately in this case, the sales consultant and manager did not follow this process, thus the difference in value on your vehicle. I have already met with my management staff regarding this situation and to re-enforce the importance of the sales consultant physically reviewing the vehicle condition with the guest present. Once again, my sincere apologies and thank you for the candid feedback as it is the only way we can improve as an organization. Best Regards, Andrew DiFeo Owner Hyundai of St. Augustine

June 29, 2012

Chris went above the call of duty. I found out my extended warranty did not do what i was led to believe. I had to have a washer pump installed. He only charged me for the pump and i greatly apprec More

by ringobearstrike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "Bird" Clark
June 26, 2012

Best experience we had for buying a new car in the past 30 years,we will certainly recommend this dealership.Thanks to Mr.Walter Brooks we greatly appreciate his professionalism. More

by danyjean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 24, 2012

I went looking for a Santa Fe ,but Demetrious steered me I went looking for a Santa Fe ,but Demetrious steered me to the "used" Vera Cruz" which, with all the bells and whistles, worked out to about what a More

by twogolfas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 24, 2012

We have been buying cars for 30 years and we have never had such a nice experience. Nice, friendly & professional. No pressure on the sale! More

by csmith0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Brooks. Kyle helped us the day after while Walter was busy. Dave, in finance, was extremely nice and helpful too., Kyle Showalter
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