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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,742 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,742 reviews

November 02, 2011

This was my first time buying a car in several years & the whole process was so much better than I expected! My questions were answered quickly & I didn't feel any pressure to make a decision before I w More

by Serena&William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul & Joey, Joseph Cassata
October 31, 2011

I wasn't very happy overall with my new car purchase. I I wasn't very happy overall with my new car purchase. I felt pressured in many ways. The car is everything that I wanted and expected. My sales man More

by jzimmer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Demetrius, Finacial Manger, Restration/ Tag guy
Oct 31, 2011 -

Hyundai of St Augustine responded

Hyundai of St. Augustine wrote on 10/31/2011 9:14:26 AM: Jzimmer1, thank you so much for the candid feedback. While we always try to exceed our valued guests' expectations at Hyundai of St. Augsutine, we are not perfect and can only improve based on the quality and candid feedback you have provided. I am sincerely sorry that you were here for the majority of the day, that is unacceptable and I have already brought this up with my management team as well as Demetrius as to how this happened and how it can be prevented in the future. We value our guests' time, and in this case, we dropped the ball! Regarding the extended warranty you purchased that covers you bumper to bumper for 100,000 miles and 10 years, if you feel there isn't value in this to you if you intend to keep the vehicle for an extended period of time, my management staff would be happy to cancel the warranty for you. One of my management staff will be contacting you this morning to address all your concerns. I would like to welcome you to the Hyundai of St. Augustine family and again, I am sincerely sorry for the experience you had with my staff. Best regards, Andrew DiFeo, Owner/General Manager Hyundai of St. Augustine 904-797-7800

October 29, 2011

We had an overall great experience at Hyundai of St. Augustine. Paul treated us with great care and integrity! It was worth the drive from Jacksonville! We love our new Tuscon. More

by timrigdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smathers
October 29, 2011

I was very satisfied with my experience at St. Augustine Hyundai. Unlike other dealerships, they don't have any "gimmicks", just good prices and honesty! Got a great deal on my new 2012 Elantra. I was pre-a More

by grandsportc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Demetrius Davis
October 29, 2011

I contacted this dealer already knowing the car that I wanted. I spoke with Paul and he was great every step of the way. I have always hated dealing with car salesman as I’ve never really had a good exp More

by jjmiller1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smathers
October 28, 2011

Just purchased new 2012 Hyundai Elantra from Hyundai of St Augustine. Randy Selph was the salesperson who initially responded from my internet inquiry. From the get go he was respectful of my time and desi More

by brancfd9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Selph
October 26, 2011

A well managed well operated dealership. A low pressure comfortable environment. I would readily recommend this dealer to anyone looking for a new or used car. More

by WDSL500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle , Kyle Showalter
October 26, 2011

Overall atmosphere was great! No pressure from anyone, everyone was so friendly and wanted to help out the best way that they could. Everyone did such a great job in helping us. Matt Lowry was the one t More

by oliviadaley112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lowry
October 25, 2011

We have had the best ongoing relationship with Hyundai of St. Augustine and Joey Cassata. We have now bought 4 cars in the past 3 years from them all of which we are extremely happy with. I went in on Sund More

by Figaro30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Cassata, Joseph Cassata
October 25, 2011

I was very impressed with dealership and with Paul. A consummate saleman. An excellent new car buying experience since I hadn't purchased a new one since 2003. I am now a Hyundai convert I think. I re More

by idreamofjeanius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul & Dana
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