Hyundai of St Augustine - Service Center

Sleazy business practices at this dealer and incompetent service center. You are much better off finding a local trustworthy independent shop. They couldn’t find the source of a slow coolant leak and told m service center. You are much better off finding a local trustworthy independent shop. They couldn’t find the source of a slow coolant leak and told me I was wrong and there was no leak and the car was perfectly fine. I even sent them pictures circling the source of the leak and explained I’ve had to refill the coolant twice in only a few thousand miles. They were dismissive and told me I was wrong and there was no leak. They suggested I take it to another shop for a second opinion. The second shop found the source of the leak within a few minutes. The car is a 2020 Tucson with 35k miles on it and it’s our 3rd vehicle we bought from this dealer. Do yourself a favor and buy a Mazda next time as they are the next up and coming brand that actually provides value and stands behind their warranty More

We always look forward to coming to see Tunde. Imagine thinking, “I can’t wait to take the car in for service!” Well, we actually do. We enjoy the extreme sense of pride everyone shows at this Imagine thinking, “I can’t wait to take the car in for service!” Well, we actually do. We enjoy the extreme sense of pride everyone shows at this dealership, and how much they actually enjoy when we come in. It may sound a little over the top, but once you’ve experienced truly professional service, you can’t say enough. Thank you to Tunde and everyone at Hyundai of SA. More

New facilities are beautiful and seem to be much more efficient for customers and staff. efficient for customers and staff. More

Friendly people who are very busy but who graciously put up with us all day long. George, Jim and Mirena who are company people but think about what’s the best deal for us too. Then there’s Juan and Ryan up with us all day long. George, Jim and Mirena who are company people but think about what’s the best deal for us too. Then there’s Juan and Ryan in the shop. Wish I knew what those two have forgotten about working on vehicles (Vermont expression of respect). I don’t need to be “wined and dined” at the garage but I believe I’ll keep this bunch. More

Great service call. Justin was so helpful. He even helped me get my phone working through the car system again! Justin was so helpful. He even helped me get my phone working through the car system again! More

My service advisor was very courteous, pleasant, and professional. My car was delivered as promised. professional. My car was delivered as promised. More

Mirena did a great job! I thought the cost for a synthetic oil change was a little too expensive. Consider sending current customers discounts or coupons to help with the I thought the cost for a synthetic oil change was a little too expensive. Consider sending current customers discounts or coupons to help with the price. More

Just great. Very accommodating and pleasant we are always greeted with a smile and they always go beyond our expectations Very accommodating and pleasant we are always greeted with a smile and they always go beyond our expectations More

I had my first oil change last week after 1 yr of purchase because I put very little mileage on my car. At the time I gave my service 5 stars. However, I had to return on Wednesday because oil was le purchase because I put very little mileage on my car. At the time I gave my service 5 stars. However, I had to return on Wednesday because oil was leaking onto my garage floor. They discovered that the service operator did not properly install the oil filter. I needed 1 quart of oil to replace what I lost and they had to clean the mess under my car. Then a day later I get a notice on my dash “almost time for an oil change”. Obviously they never reset it which means another 10 mile drive back to get that reset! Not thrilled with my first service experience. More

Brian was an excellent help to took amazing care of our car. He kept us up to speed with our repairs and what to expect when the service was finished. car. He kept us up to speed with our repairs and what to expect when the service was finished. More