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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,171 Reviews

1,171 Reviews of Hyundai of St Augustine - Service Center

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February 04, 2025

Excellent attention, excellent service, excellent team. I will do the services and checkups with you without a doubt the best dealer More

by josenicolastorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 04, 2025

Marina always takes good care of my car and the service is great. Thank you More

by colcrary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Aflleje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 04, 2025

Great location and great service. Marina is an excellent service advisor who was really helpful in an emergency situation. More

by slbarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 03, 2025

It's always a 5-star experience. It's easy to schedule service via their website. And it's nice that I always get a follow-up message requesting feedback from the service manager. It More

by MAMAGGIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 02, 2025

The service, location, scheduling and actual work have been excellent every time I have been. Loved that my sales guy even took a couple mins to show me the changes from my 24 on the 25. Will buy another More

by clint1372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan P was awesome
Feb 03, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

February 02, 2025

I do not receive callbacks on the telephone. The only way I have successfully communicated with the service department, except for the parts department, is face-to-face. It is very frustrating, More

by Sue88yoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication you have received from our service team. Our service director, Joe King, would like to address your concerns personally. He can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate you bringing this to our attention and your understanding as we address your concerns and improve our processes.

February 02, 2025

Got my first oil change in my new Tucson. The next day oil was all over my garage. Oil filter not put on correctly. More

by edpeck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for your recent service visit and we appreciate you bringing this to our attention. Our service direct, Joe King, would like to learn more about your experience and address your concerns personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your understanding as Joe and his team work diligently to address your concerns and also determine why this happened in this first place so they can fine tune their quality control processes.

February 02, 2025

Nice new dealership, seems to be well run. Things were explained fairly well. Waiting area was very nice offering drinks and snacks More

by emissy516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 31, 2025

Tune she is amazing the most hard-working people my cost will be there all the time just because the service is amazing More

by running74cycling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

January 26, 2025

They have Great service. Truly helpful and take their time to get it right and have your car done fast More

by kdodd1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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