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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,152 Reviews

1,152 Reviews of Hyundai of St Augustine - Service Center

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December 03, 2024

A very nice facility. Marina is always awesome. Every time that I interact with her or have a problem even when she wasn’t my service advisor, she would always jump in and More

by spinokie1124
Recommend Dealer
No
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words regarding Mirena and our new facility . Our sincere apologies that you have concerns with the product itself and hope that Hyundai continues to focus on the quality , dependability, and efficiency of their vehicles. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

December 03, 2024

they did not wash the car after a tire change , and saw a large 8inch by 12 inch paint peel and did not say anything to me about it, i had to call the service dept back out and show it to him , He took pictu More

by kurtzfluff123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Hyundai of St Augustine responded

Our sincere apologies that your most recent service visit didn't exceed your expectations. We appreciate the candid feedback you have provided as it allows us to fine tune our operations and improve as a business. Our service director, Joe King, has been made aware that your vehicle wasn't washed and he would like to learn more about your experience with your paint concern. Joe can be reached directly at joeking@hyundaiofstaugustine.org . He would be most grateful if you could email him your best method of contact so he can reach out to you personally to address your concerns.

Dec 04, 2024 -

Hyundai of St Augustine responded

We apologize for the concerns you are having with the paint on your vehicle. Our service director, Joe King, would like to learn more about your concerns and contact you personally. As this is a public forum, for privacy reasons, Joe would be greatly appreciative if you could email him your contact information directly at joeking@hyundaiofstaugustine.org .

December 03, 2024

It's always a pleasure dealing with Hyundai's service professionals. Courteousey, knowledge and confidence are unsurpassed. An especial thanks to Danny Perez. What a "Pro". Thank you More

by ARIES369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 02, 2024

Everything was awesone. The time I wait was short and they explain to me everything. More

by ines_costales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reveron
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

December 02, 2024

Work was on schedule and performed correctly. Service rep was extremely friendly and kept me informed More

by techles56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 30, 2024

Friendly, fast, clean and efficient. I appreciate the complimentary drinks and pleasant waiting area...Thanks More

by coolrogrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 29, 2024

We had purchased four cars from St. Augustine Hyundai. We absolutely love the service provided by MIRRNA Who handles all the service needs and appointments for our current vehicles. Qui More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reveron
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 28, 2024

Outstanding customer service from everyone you encounter from beginning to end. Mirena was our service specialist and did an outstanding job. The dealership was clean and offered many accommodations to su More

by HondaOddy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 27, 2024

Mirena helped me out and was very accommodating and attentive as usual! She’s amazing. Thank you so much, Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 27, 2024

As usual, your team is tops no wasted time get right to work. Let me know everything that’s going on and kudos to your team. This is Patricia‘s husband Nick, who always takes her car in. More

by ngtsakiris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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