Hyundai of St Augustine - Service Center
St. Augustine, FL
1,139 Reviews of Hyundai of St Augustine - Service Center
Mirena was amazing to work with. Our car had been stolen. When we got it back, it needed a lot of work and she helped us with everything. Our car had been stolen. When we got it back, it needed a lot of work and she helped us with everything. More
Always great service whether buying or getting service. Love the personal attention. Will always buy Hyundai. Love the personal attention. Will always buy Hyundai. More
Helpful, cheerful and thoughtful . It was a pleasure working with Madison and team! I’ll be back It was a pleasure working with Madison and team! I’ll be back More
Easy to work with and everyone worked together to make things happen. Would recommend them things happen. Would recommend them More
John is an interesting fella and a good driver. Thanks for the drop off and conversation. Thanks for the drop off and conversation. More
I've been to the service department several times for routine maintenance. Each time each time was the same. Courteous, helpful and friendly. The last two times that I was there Mirena Napier was my Serv routine maintenance. Each time each time was the same. Courteous, helpful and friendly. The last two times that I was there Mirena Napier was my Service Advisor. Mirena is what every employer wants in an employee that deals directly with the public. If only she could be cloned! For her and the entire Service Department I can only say WOW! Didn't think it was possible in this day. Thanks! More
John made sure to get me to my destination safely! He was very nice and polite! He was very nice and polite! More
Hello. I sent in the review on my mothers car. My entire family will be posting reviews as well because we cannot believe what is going on with her Tuscon. I sent in the review on my mothers car. My entire family will be posting reviews as well because we cannot believe what is going on with her Tuscon. It is a 2017. The first time the catalytic converter went bad- we were in Tampa for my daughters college graduation in 2022 and had to take it to the Hyundai dealership there. $3300 to replace the catalytic converter. 7-8 months later it happened again and the St. Augustine dealership (where she gets all her maintenance and oil changes there)made her pay $400 to replace that $3300 one she got in 2022. Now it is acting up again and the maintenance department (Marena or Mirena) says they are goi g to put spark plugs and coils in 2 of the cylinders for $1200- all 4 are misfiring- and then if that doesn’t fix it they will do the OTHER 2 cylinders for an additional $1200 - and if “that” doesn’t fix it she may need. a new engine or new car. Seriously? This is insanity and we will be getting a 2nd opinion and will never buy Hyundai again. More
If it was my car I would have returned it. 23' Elantra with 2400 miles, TPMS light goes on, have my daughter bring the car to the dealer, 3 months old, under warranty you THINK, nope. Claims 23' Elantra with 2400 miles, TPMS light goes on, have my daughter bring the car to the dealer, 3 months old, under warranty you THINK, nope. Claims my daughter hit a pothole or curb causing the damage to the sensor and the tire. Being only 18 and it's her first car, she authorizes the repairs, over $300. It gets better, they wash her car, now I'm there and I notice a mark on the car. He claims that it was there, I say it wasn't, so he says we have pictures. Guess what WASN'T there, before THEY took it. I told him it's going to cost the exact same price he charged my daughter to have her car fix. Waiting for them to get back to me. More
The sales department is awesome but the service department is so horrible it makes me not want to buy another Hyundai. I wouldn’t return to the service department had I not pre-paid for the service department is so horrible it makes me not want to buy another Hyundai. I wouldn’t return to the service department had I not pre-paid for the service when I purchased my vehicle. The last few times there my wife was treated so rude and disrespectful that I had to come to the dealership to get straightened out. Not sure if the service advisor (Danny) is just a bully to women but my wife(or any women) should be able to get a simple oil change (that is pre-paid) without having to get their husband or a manager (that is condescending and unhelpful) involved. More