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INFINITI Roseville
Roseville, CA
593 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 593 reviews
February 15, 2025
Had my car in shop. One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't fin One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't find anything but that they didn't have a tire immersion sink to test for leaks, perhaps I should go to America's Tire and ask them to take a look (the car was in for other service) I purchased these tires from Rsvl Infinity in October 2023. So, I drive off and several miles later the tire pressure shows to be 27 lbs. They hadn't even put air in the tire. I called immediately, but you can neve get a service rep, only the voice mail of a person that I'm not even working with. I was told to bring in car at 9AM so that it would be ready by 1PM. It was reedy at 3:30PM and the tire had not been looked at. That was another half hour. This was Thursday. It's now Saturday and no one has called me back. Guess I'll go to America's Tire. I have had 2 QX 60's since 2015. I have previously been pleased with service dept. I NEVER take my car any where else, so it doesn't feel good to leave this negative review. More
by FESTERSEN
Verified Customer
February 14, 2025
Jairo is a true pro. Work was completed in a reasonable time & i'm very satisfied. Will recommend to others. Thank you. Work was completed in a reasonable time & i'm very satisfied. Will recommend to others. Thank you. More
by MANNY-LLAVORE
Employees Worked With
February 13, 2025
Matthew’s was very informative and helpful. Also very transparent and honest. Thanks for the great service! Also very transparent and honest. Thanks for the great service! More
by KEVINWHARRISJR
Employees Worked With
February 12, 2025
Well run Dealership. Terry, Jason and Esther are very knowledgeable and helpful. Great Experience! Thank you again. Terry, Jason and Esther are very knowledgeable and helpful. Great Experience! Thank you again. More
by steffi1959
February 12, 2025
We love this Infiniti dealership. Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! Staff is always courteous, friendly and knowledgeable. It is easy to set an appointment for service, good availability and prompt service. Thank you! More
by TEACHERE20
Employees Worked With
February 04, 2025
DAN’S GREAT! HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, More
by D_BLATNICK
Employees Worked With
February 03, 2025
Very hard to get a hold of service and parts. Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha More
by lion764abc
February 02, 2025
Micah was great Kept me informed and explained things well made me aware of what was going on and options well made me aware of what was going on and options More
by ELWEEDMAN1
Employees Worked With
