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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
594 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 594 reviews

January 09, 2025

Overall, Roseville Infiniti provided good service. However, I was originally told that the part I ordered was in stock but, two hours after arriving at the dealership on an early Saturday morning, I w More

by Sardonicus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

INFINITI Roseville responded

Sardonicus, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the initial mix-up with the part availability. While we are glad our team was able to resolve the issue and complete the installation promptly on your second visit, we understand that your time is valuable, and this situation fell short of the seamless experience we strive to provide. If there's anything further we can do to assist or improve your future visits, please don't hesitate to reach out. We appreciate your patience and thank you for choosing Roseville INFINITI for your service needs. Michael Jeffries, Service Manager 916-770-8400

January 08, 2025

Micah was wonderful! Extremely communicative and sensitive to my need for my car. He explained the repairs/services rendered well and patiently answered all inquiries. He More

by CARRIEFKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

INFINITI Roseville responded

Thank you so much for your wonderful review! We're thrilled to hear that Micah was able to provide such excellent service and keep you informed every step of the way. His communication and attentiveness are exactly what we strive for, and it's great to know that he made your experience smooth and stress-free. We’ll be sure to pass along your kind words to him! We're grateful for your trust and look forward to assisting you again whenever you need service or repairs in the future. Thanks again for choosing us, and we’ll be happy to have Micah help you next time!

January 05, 2025

The whole team were very friendly and helpful. I can’t recommend this dealership enough! More

by michael@hawksrestaurant.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Ritter
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Jan 06, 2025 -

INFINITI Roseville responded

Thank you so much for the 5-star review! We are so glad to hear that our team made such a lasting impression. We appreciate the recommendation and look forward to a long-lasting relationship!

January 04, 2025

I have been going to this dealership since buying both our car - they are great More

by AMJ_ROONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Roseville responded

Thank you for your continued trust and loyalty! We're thrilled to have been your go-to dealership since purchasing your cars. It means so much to us that you've had great experiences, and we look forward to continuing to provide excellent service. See you next time!

January 03, 2025

Customer service very professional, answered all our questions and are very pleased with our experience More

by pand11ora337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

INFINITI Roseville responded

Thank you for your positive review! We appreciate you taking the time to share about your experience with us. We appreciate your business and wish you many happy miles ahead!

January 03, 2025

Just purchased a QX80 from Todd Ritter at Infiniti of Roseville and had an excellent experience. Todd was professional and knowledgeable throughout the entire process. He helped me understand all the fea More

by bizperson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shah Atebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Ritter
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Jan 06, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience and congratulations on your new INFINITI QX80! We are so happy to know that Todd ensured your experience with us was seamless and enjoyable. We truly appreciate the kind words and look forward to a long-lasting relationship!

January 02, 2025

Mathew went over and above to help solve my issue and he did a great job More

by Anoyntd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

INFINITI Roseville responded

Thank you for the positive review! We are so glad Mathew was so helpful during your service visit with us. We look forward to the next time!

January 01, 2025

Dan Chastain is my service provider and so far he has done a remarkable job to ensure all My vehicle’s needs are met. He is patient, thorough, professional and kind. Thanks Dan for always accommodating More

by shareenkhan74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

INFINITI Roseville responded

Thank you for sharing such a kind review! We're so pleased to hear that Dan Chastain has consistently provided you with outstanding service. His patience, thoroughness, professionalism, and kindness truly make a difference, and we’re thrilled to know he’s been able to meet all your vehicle’s needs. We’ll be sure to pass along your appreciation to Dan. Wishing you a wonderful New Year as well, and we look forward to continuing to assist you in the future!

December 29, 2024

Mathew was great and I appreciated the service team’s attention to a paint issue I had. More

by DCULP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

INFINITI Roseville responded

Thank you for taking the time to leave a review! We're so glad to hear that Mathew was able to provide excellent service and that our team took great care of the paint issue you experienced. We truly value your satisfaction and are committed to ensuring every detail is addressed. If you ever need any further assistance, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

December 28, 2024

Marco, Esther and the Infiniti Roseville team are great! Super knowledgeable and efficient. I was in and out with my new vehicle in approximately 1 hour. More

by Christopher G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We're thrilled to hear that Marco, Esther, and the entire Infiniti Roseville team were able to provide you with such a smooth and efficient experience. We always aim to make the process as quick and easy as possible, and we're so glad we could get you into your new vehicle in just an hour! We look forward to the next time we can assist you!

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