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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
595 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 595 reviews

December 28, 2024

Marco, Esther and the Infiniti Roseville team are great! Super knowledgeable and efficient. I was in and out with my new vehicle in approximately 1 hour. More

by Christopher G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

INFINITI Roseville responded

Christopher, Thank you so much for your kind words! We're thrilled to hear that Marco, Esther, and the entire Infiniti Roseville team were able to provide you with such a smooth and efficient experience. We always aim to make the process as quick and easy as possible, and we're so glad we could get you into your new vehicle in just an hour! We look forward to the next time we can assist you!

December 26, 2024

Since Elk Grove Infiniti closed, I had to come to this location for warranty repairs. They greeted me when I arrived and was helped within 30 minutes. Let the service advisor know about my problems and we More

by PAK.VANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

INFINITI Roseville responded

Thank you for your loyal INFINITI business. We are so happy to hear the service team took great care of you. We look forward to being here for all your servicing needs.

December 24, 2024

Great, efficient, effective service. Timely communication. Adaptable to customer needs. Convenient drop off and pick up More

by cwyckd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

INFINITI Roseville responded

Thank you for your positive feedback! We’re so glad to hear that you had a great experience with our service team. We strive to provide efficient, effective, and convenient service that meets our customers' needs, and it’s wonderful to know we hit the mark for you. We truly appreciate your business and look forward to assisting you again in the future!

December 23, 2024

Everyone that assisted in our process from start to finish I was seamlessly pleasant and thorough More

by WJFEENEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spiller, Terry Bird
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Dec 23, 2024 -

INFINITI Roseville responded

Thank you for your 5-star review! We are happy to hear that our team was able to help you from start to finish and help make your experience seamless and pleasant. We look forward to a long-lasting relationship!

December 23, 2024

The process went smoothly, All of the staff was very accommodating and stayed late to get us on the road with our new vehicle. More

by rmbaldez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

INFINITI Roseville responded

Thank you for your 5-star review! We are happy to hear that our team was able to give you great service and help make the process smooth for you. We truly value you and your business with us!

December 23, 2024

Very courteous, trustworthy and effecient service by Dan Chastain always makes it a great visit.. More

by VONHOFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

INFINITI Roseville responded

Thank you for taking the time to share your 5-star review with us! We are happy that Dan has been able to make your visits with us great ones. Wishing you many more happy miles to come!

December 21, 2024

The dealership was very clean under the circumstances and Jairo took care of everything that was needed. Thanks More

by ldg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that Jairo was able to help you and give you 5-star service. We look forward to a long-lasting relationship!

December 21, 2024

Complained of driver's side mirror glasss vibration at freeway speed & Infiniti Roseville claims Infiniti believes this vibration is "normal." Passenger side doesn't vibrate. Side mirrors on previous 4 In More

by Michele
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

INFINITI Roseville responded

Michele, We appreciate you taking the time to share your experience with our team. We apologize for any frustration about the answers you received. Our Service Manager, Michael Jeffries is available to discuss this further at your convenience. Please feel free to call him at 916-770-8400.

December 21, 2024

Our first experience was not so good. There was no communication for a broken door lock. It took months to get our brand new car fixed. Then our schedule oil change took many hours. But o More

by hadibusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

INFINITI Roseville responded

Thank you for taking the time to share your experience. I sincerely apologize for the lack of communication on your door lock issue. We are so happy to hear Micah proved to you our dedication to a high level of service is our commitment. If you ever need anything, please don't hesitate to contact our Executive Manager, Marco Buscaglia at 916-216-8386.

December 21, 2024

Always receive excellent service at Roseville Infinite - Dan is my regular consultant and has been providing honest care for my QX80 for the last 5 years. I never feel pressured or oversold for things I don More

by Liz O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

INFINITI Roseville responded

Liz, Thank you for your kind words! We are so happy that Dan was able to help you with the care of your QX80. We just love working hard for our clients to give them the best service. Wishing you many more happy miles to come!

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