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INFINITI of Birmingham
Hoover, AL
1,144 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,144 reviews
July 23, 2026
Tiffany was very helpful in showing me the vehicle I was looking for. If you are in the market for a vehicle call on Tiffany. looking for. If you are in the market for a vehicle call on Tiffany. More
by carol
July 22, 2026
The staff is really nice and they all made sure that my husband and I enjoyed the visit. Our sales guy Mr Jenkins listened to me on what I was looking for and what I wanted in my vehicle. Thanks again husband and I enjoyed the visit. Our sales guy Mr Jenkins listened to me on what I was looking for and what I wanted in my vehicle. Thanks again More
by Robbie
Employees Worked With
July 20, 2026
We had an amazing experience with Savannah! She was awesome! We drove from Mobile, AL, the vehicle we purchased was just as advertised online. Savannah went out of her way to make the process e She was awesome! We drove from Mobile, AL, the vehicle we purchased was just as advertised online. Savannah went out of her way to make the process efficient, I am so happy with my vehicle! More
by Nvjbingham1266
Employees Worked With
July 18, 2026
Savannah was knowledgeable and presented a variety of options for us to choose. She was very accommodating of my family when we walked into the dealership. She made the experience of buying a car hassle options for us to choose. She was very accommodating of my family when we walked into the dealership. She made the experience of buying a car hassle free. She was amazing to work with!! Thank you Savannah More
by Reggie Washington
July 09, 2026
Great people to work with. Our experience was extraordinary! Our Sales person was very welcoming and knowledgeable. We really appreciate her caring demeanor and great customer Our experience was extraordinary! Our Sales person was very welcoming and knowledgeable. We really appreciate her caring demeanor and great customer service. More
by jacquelineraby83
July 02, 2026
I found it to be a amazing experience from start to finish, savannah was a delight to work with kept me updated on everything I needed to know, and check on me even after the sale great job thanks. finish, savannah was a delight to work with kept me updated on everything I needed to know, and check on me even after the sale great job thanks. More
by drewlrt1919
July 02, 2026
Savannah did an amazing job helping us buy our daughter’s first vehicle. It was a very special day and we wanted it to be meaningful to create a memory our daughter would never forget. Savannah did exactly first vehicle. It was a very special day and we wanted it to be meaningful to create a memory our daughter would never forget. Savannah did exactly that. Thanks to everyone who helped us make this day so awesome!! More
by CDEEZ
Employees Worked With
June 23, 2026
Regi was very professional and had patience. He listened to my concerns and provided answers to all my questions. It was a pleasure to work with him. He listened to my concerns and provided answers to all my questions. It was a pleasure to work with him. More
by mjamiese
June 22, 2026
Tiffani is the ultimate professional. She was patient with me while I made my decision about a car. She wasn’t too pushy or overbearing. I am totally satisfied with her service. My nex She was patient with me while I made my decision about a car. She wasn’t too pushy or overbearing. I am totally satisfied with her service. My next purchase when I am ready will be with Tiffany!!! More
by Ndevont
June 22, 2026
Wife came in for a recall check - everything was fine, and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has alwa and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has always been top-notch. More
by golfnbear
Employees Worked With
