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INFINITI of Birmingham
Hoover, AL
1,154 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,154 reviews
August 13, 2026
When I reached out to the sales department at Infinity of Birmingham regarding a vehicle I was interested in, salesperson Tiffany Williams guided me in the process of negotiating a deal with which I was very Birmingham regarding a vehicle I was interested in, salesperson Tiffany Williams guided me in the process of negotiating a deal with which I was very satisfied. She is knowledgeable, professional, and went above and beyond in assisting me. If you are looking for a new ride, I encourage you to reach out to Tiffany at Infinity of Birmingham. You will be glad you did! Walter Brown More
by brownray72
August 12, 2026
The entire staff goes above and beyond to make the buying experience, a positive experience. We have nothing but good things to say about this dealership!! Tiffany was excellent in providing us with the veh experience, a positive experience. We have nothing but good things to say about this dealership!! Tiffany was excellent in providing us with the vehicle walk through and is very detailed with explaining everything the vehicle has to offer!! More
by andreadwi
August 12, 2026
Best car buying experience and great staff as a whole. Everyone went above and beyond to make sure we got the best deal! Everyone went above and beyond to make sure we got the best deal! More
by Kttucker40
August 12, 2026
Everyone was very nice and friendly, especially Tiffany Williams my sales person. I appreciate their kindness. Williams my sales person. I appreciate their kindness. More
by pebblin
August 12, 2026
I came from out of town to shop because we don’t have a local dealership. local dealership. More
by pebblin
August 07, 2026
Gerald Cooper of INFINITY of Birmingham is an outstanding salesperson! He is a consummate professional who displays the utmost professionalism and integrity. If you are in the market to buy and want to pur salesperson! He is a consummate professional who displays the utmost professionalism and integrity. If you are in the market to buy and want to purchase a vehicle, he is the person to visit. Gerald makes car buying a pleasant experience. I highly recommend checking him out. He takes customer service to the highest level! More
by sharon.brewer
Employees Worked With
August 02, 2026
Tiffany Williams gave us amazing and attentive customer service. The Birmingham dealership was very professional and a great experience! service. The Birmingham dealership was very professional and a great experience! More
by leahavril08
August 02, 2026
Tiffany Williams provided an outstanding car-buying experience. She was consistent from start to finish, making us feel comfortable and valued throughout the process. She took the time to explain every experience. She was consistent from start to finish, making us feel comfortable and valued throughout the process. She took the time to explain everything clearly and answered all of our questions about the QX60 I was interested in. I never felt pressured, and her professionalism, patience, and knowledge made the experience enjoyable. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend Tiffany Williams! More
by warelakeisher75
Employees Worked With
July 28, 2026
Tiffany was incredibly consistent in keeping me updated on Infiniti’s modifications to the QX80 and also informed me about the upcoming QX65. She regularly checked in to ensure my satisfaction and inquired on Infiniti’s modifications to the QX80 and also informed me about the upcoming QX65. She regularly checked in to ensure my satisfaction and inquired about my interest in a new vehicle. Her approach was never pushy or coercive, making me feel comfortable and valued as a customer. I appreciate her unwavering consistency and loyalty as a former customer. The entire process of purchasing the new QX80 with Tiffany was a fantastic experience. More
by ssetteja
Employees Worked With
July 26, 2026
This is the 2nd QX80 we have bought from Tiffany. Our experience the first time was so great and we knew we only wanted to work with her for our most recent purchase. She is thorough, not pushy, ho Our experience the first time was so great and we knew we only wanted to work with her for our most recent purchase. She is thorough, not pushy, honest, cares about your needs and makes sure you get what you want. If you are looking for an Infiniti, we would definitely recommend Tiffany Williams for the best overall experience. More
by jpiell
