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INFINITI of Birmingham
Hoover, AL
1,079 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,079 reviews
August 22, 2025
Tiffany is the best sales associate! She made our purchase so enjoyable. Tiffany definitely went above and beyond. Her knowledge and leadership was very impressive. If you are looking fo She made our purchase so enjoyable. Tiffany definitely went above and beyond. Her knowledge and leadership was very impressive. If you are looking for a future purchase please call or visit Tiffany Willams, you will NOT be disappointed! More
by Jessica Tate
August 21, 2025
I must take a moment to thank Ray Van Alstine and the team at Infiniti of Birmingham. This was my first time purchasing a vehicle on my own, and I was taken care of from start to finish. From the moment team at Infiniti of Birmingham. This was my first time purchasing a vehicle on my own, and I was taken care of from start to finish. From the moment I called to inquire about the vehicle to the financial details, the entire process was smooth. Not once did I feel as if I was being taken advantage of or made to feel pressured into purchasing additional products. I was treated with utmost respect and kindness. I am looking forward to building a long-lasting relationship with Infiniti due to the outstanding customer service I received. More
by tmoore
August 18, 2025
Malik did a great job from start to finish was very patient took his time explained all the features in detail I would most definitely recommend him to anyone looking purchase a vehicle! patient took his time explained all the features in detail I would most definitely recommend him to anyone looking purchase a vehicle! More
by Kdwilcox
Employees Worked With
August 11, 2025
Tiffany was a pleasure to work with! I did not feel pressured into making a decision and she truly made the car buying experience easy. She even came in on her day off to help me complet I did not feel pressured into making a decision and she truly made the car buying experience easy. She even came in on her day off to help me complete paperwork. I will be back to see her the next time I need another car! More
by lbmcwhorter
August 09, 2025
Great experience. Tiffany made car buying so easy. I would definitely recommend to all my friends and family! Tiffany made car buying so easy. I would definitely recommend to all my friends and family! More
by glhenderson
August 09, 2025
The dealership and Tiffany was wonderful to work with. Made the process so easy. I wholeheartedly recommend them. Made the process so easy. I wholeheartedly recommend them. More
by Stuart
August 08, 2025
Great to work with. Salesman Ray Van Alstine was very nice and attentive. Wonderful experience! Salesman Ray Van Alstine was very nice and attentive. Wonderful experience! More
by Kim.scott71
Employees Worked With
August 04, 2025
Ray Van Alstine Was excellent to work with. he was friendly knowledgeable and provided me with a fantastic experience in the purchase of the Chevy Silverado z71. Thanks for everything Ray! he was friendly knowledgeable and provided me with a fantastic experience in the purchase of the Chevy Silverado z71. Thanks for everything Ray! More
by Renom
August 04, 2025
Tiffany Williams was great in facilitating a smooth purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in mak purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in making my decision. I highly recommend Tiffany! More
by Cmr7754
July 22, 2025
Tiffany was knowledgeable, helpful and enthusiastic. She made the buying process easy. I strongly recommend Tiffany! She made the buying process easy. I strongly recommend Tiffany! More
by SSB
