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INFINITI of Birmingham
Hoover, AL
1,042 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,042 reviews
September 29, 2022
A very nice clean dealership with great customer service, great sales persons would buy here again great sales persons would buy here again More
by christopherlampley
Employees Worked With
September 27, 2022
Tony was thorough and knowledgeable. He listened to what I wanted and gave great advice on the vehicles that would fit my needs. It was great having someone who could answer all your que He listened to what I wanted and gave great advice on the vehicles that would fit my needs. It was great having someone who could answer all your questions and concerns. More
by monyette75
Employees Worked With
George "Tony" Mickens
September 12, 2022
If you are looking for a car, so see Regi. He's so patient and will spend as much time as you need helping you find the perfect car. He's also been very available post purchase and great at He's so patient and will spend as much time as you need helping you find the perfect car. He's also been very available post purchase and great at answering all of our questions. Go see Regi. You'll be glad you did. More
by Customer KC
Employees Worked With
September 11, 2022
Thank you Regi for everything from the begining to closing on the car. It’s my first time buying a car, and he’a very patient with us. If you buy a car from them, just look for Regi, makes you life a closing on the car. It’s my first time buying a car, and he’a very patient with us. If you buy a car from them, just look for Regi, makes you life a lot easier. More
by tienthong
Employees Worked With
September 08, 2022
This dealership is highly recommended for their excellent customer service, customer care, knowledge and effective communication skills. customer service, customer care, knowledge and effective communication skills. More
by Ttowns
September 06, 2022
Everyone at this dealership were welcoming and helpful. Tony recognized my need for a larger vehicle than the one I came in to test drive and took the time to go over my options and help me get on the wai Tony recognized my need for a larger vehicle than the one I came in to test drive and took the time to go over my options and help me get on the waiting list. I am excited for my new QX60! Mark even took the time to talk with my husband about a special wax treatment for his new Tundra! More
by Kellie M
September 01, 2022
This dealership’s atmosphere was phenomenal. Every employee was very pleasant and warming. Great customer service from everyone especially my salesman Jason. He went above and beyond the call of Every employee was very pleasant and warming. Great customer service from everyone especially my salesman Jason. He went above and beyond the call of duty to ensure I was satisfied with the vehicle of my choice. This dealership is highly recommended!!! More
by Ttowns
Employees Worked With
August 27, 2022
I met some awesome people here! Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and Grace (in sales) stepped in on my deal and assisted with a smooth completion. I greatly appreciate her being easy to communicate with, reachable and dedicated! More
by QX60
Employees Worked With
Other Employees :
Blake Temple, George "Tony" Mickens, Timberly Green, Grace Marshall
