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INFINITI of Birmingham
Hoover, AL
1,049 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,049 reviews
April 06, 2025
I recently had the pleasure of working with Reginald Palmer, and the experience was top notch from start to finish. From the moment I arrived, I was treated with the utmost courtesy and professionalism. Palmer, and the experience was top notch from start to finish. From the moment I arrived, I was treated with the utmost courtesy and professionalism. Reginald took the time to truly understand my needs, answered all of my questions thoroughly, and guided me through the entire process with patience and expertise. His commitment to delivering a smooth, stress-free experience did not go unnoticed. It’s rare to encounter such a high level of customer service, and I genuinely appreciate the VIP treatment I received. I highly recommend Reginald Palmer to anyone in the market for a new vehicle. More
by jen8stylz
Employees Worked With
March 31, 2025
Great service and very friendly. Will be back to do business. Thank you so much Will be back to do business. Thank you so much More
by nattaft
Employees Worked With
March 29, 2025
I just purchased a new 2025 Infiniti QX80 from Infiniti of Bham. I am a repeat customer and have purchased several QX80’s in the past. I worked with Tiffany Williams. I found her to be very professional an of Bham. I am a repeat customer and have purchased several QX80’s in the past. I worked with Tiffany Williams. I found her to be very professional and knowledgeable about all of the features included in this vehicle. I would highly recommend her to a new Infiniti prospect. She will do a great job for you just like she did for me. More
by Roger
March 28, 2025
I had an amazing experience working with Tiffany at Infiniti of Birmingham. She was friendly, knowledgeable, and truly listened to my needs and wants without being pushy. The entire process was smooth, Infiniti of Birmingham. She was friendly, knowledgeable, and truly listened to my needs and wants without being pushy. The entire process was smooth, and I felt well-informed every step of the way. Highly recommend her if you're looking for an stress-free car-buying experience! More
by ericawhited15
Employees Worked With
March 22, 2025
Tiffany Williams is an awesome salesperson, was very helpful and knowledgeable about getting me what I was looking for in a quickly manner. helpful and knowledgeable about getting me what I was looking for in a quickly manner. More
by fitbmeriwether
March 21, 2025
Tiffany was amazing to work with. She was very knowledgeable, and took the time to help us figure out how to operate our new vehicle. Highly recommend Tiffany!! She was very knowledgeable, and took the time to help us figure out how to operate our new vehicle. Highly recommend Tiffany!! More
by whbrough
Employees Worked With
March 13, 2025
I had a pleasant experience recently purchasing my SUV. TIFFANY was excellent!! Easy purchase. The environment was comfortable. My ageless knowledgeable and professional. I highly recommend her. TIFFANY was excellent!! Easy purchase. The environment was comfortable. My ageless knowledgeable and professional. I highly recommend her. More
by Bahamas
March 12, 2025
I have been looking for a new car for about a year but when I went to Infiniti Mr Palmer greeted me with a beautiful smile he was so helpful and patience with me and my husband we left but returned in a w when I went to Infiniti Mr Palmer greeted me with a beautiful smile he was so helpful and patience with me and my husband we left but returned in a week and brought a new Qx55 I am so grateful to Reg pamper More
by jmmurray305
March 11, 2025
Tiffany was a joy to work with. I finally found my "red" vehicle I had been searching for the past few months. Tiffany with her bubbly personality made purchasing my new vehicle s I finally found my "red" vehicle I had been searching for the past few months. Tiffany with her bubbly personality made purchasing my new vehicle super simple. ( We came from Mississippi) Thanks for all your help!! More
by CATHY
March 06, 2025
Tiffany Willams helped me get into my first Infinity. She is an amazing salesperson that is willing to go above and beyond to help in anyway. I absolutely love my new Infinity QX80!!! She is an amazing salesperson that is willing to go above and beyond to help in anyway. I absolutely love my new Infinity QX80!!! More
by Tasha Taylor
