INFINITI of Birmingham

Wonderful buying experience with Jason Dudley and his team. Jason Dudley was a genuinely kind and helpful individual to work with. He was responsive and polite for all online and tele-communication. He addresse Jason Dudley was a genuinely kind and helpful individual to work with. He was responsive and polite for all online and tele-communication. He addressed my questions and concerns with patience. The facility itself was immaculately clean. The staff were all vigilant in their COVID responses. The entire process upon my arrival took about 2 hours. I spent the majority of this time in a comfortable well stocked waiting room. Thus far this has been my best car buying experience. More

Absolutely great car buying experience. I drove all the way from Memphis. The car is perfect and the sales team worked hard to make sure I was happy with the purchase. Will recommend you everyone. way from Memphis. The car is perfect and the sales team worked hard to make sure I was happy with the purchase. Will recommend you everyone. More

I just bought my first car at Infiniti of Birmingham. Barry Brannon was my salesman and I highly recommend him to you. Kyle Roberts was the finance manager and did a quick and awesome job for me. The Ge Barry Brannon was my salesman and I highly recommend him to you. Kyle Roberts was the finance manager and did a quick and awesome job for me. The General Sales Manager, Mark Mitchell, gets all the credit for making this deal happen for my very first car. He is very nice and was more than fair in pricing my car. I hope that all of my car buying experiences in my future will be this good! More

Reluctant buyer Excellent experience, found vehicle on internet,was contacted promptly by text to confirm it was still available by Jason, appointment given for test Excellent experience, found vehicle on internet,was contacted promptly by text to confirm it was still available by Jason, appointment given for test drive at my convenience the same day. Actually I’ve been casually looking for two years for a reliable SUV that would fit my budget.I was initially concerned about the high mileage, but I don’t anticipate driving a lot and it was certified preowned. Jason helped me on previous occasions, no pressure to buy but would email occasionally. Everyone was great in the midst of this Covid19 social distancing and wearing masks. Jason delivered the QX 60 to my home after it was washed and cleaned again( looked great when I test drove). More

My wife and I purchased a 2015 Chevrolet Equinox from Barry. He was friendly, knowledgeable and professional. He was not pushy and most of all him and the staff was honest about our entire process unlike Barry. He was friendly, knowledgeable and professional. He was not pushy and most of all him and the staff was honest about our entire process unlike other dealers that we had visited. I would highly recommend Barry to anyone. More

I was referred to Mrs. J. Rice. She was phenomenal and she made sure I made the best choice for myself. Thanks for everything Infiniti! The staff was very friendly too!! she made sure I made the best choice for myself. Thanks for everything Infiniti! The staff was very friendly too!! More

Easiest Car buying experience With the unprecedented issues of COVID-19. The dealership made my experience very comfortable. Julia sent several videos and answered several question With the unprecedented issues of COVID-19. The dealership made my experience very comfortable. Julia sent several videos and answered several questions prior to my arrival to test drive. Barry walked me through all the features of my new ride! More

It was a pleasure dealing with Josette and everyone involved in the purchase of my new car. I highly recommend INFINITI of Birmingham! Joy D involved in the purchase of my new car. I highly recommend INFINITI of Birmingham! Joy D More

A Very Pleasant No Pressure Buying Experience This is my second vehicle purchase here within the past 5 years. I must say this was my best vehicle purchase experience I have had in years. Everyone This is my second vehicle purchase here within the past 5 years. I must say this was my best vehicle purchase experience I have had in years. Everyone was very friendly and seemed to work together and not in competition of each other. Over the past couple of years when I would bring my other Infiniti's in for service I woul always look around in the showroom and Karen Lloyd would always speak and strike up a general conversation and I felt like I really got to know her. Yes she is a salesperson and her job is ultimately to sell cars but she was genuine and never pressured me. With her what you see is what you get and I say that with the HIGHEST COMPLIMENT!!!. Also Kevin McMillion was the other salesperson I encountered as they were following all the necessary precautions for covid-19. He also is a no pressure person and I felt honored to have him helpng with my purchase as well. He made certain every one of my requests were met and both of them worked so well together when one wasn't available the other one was. I would also like to mention Jenae Bonner as well as Josh Glenn in service as they shown me excellent customer service after the sale. More

My experience was exceptional working with Josette. She was very kind, professional, and has excellent cusomer service! I'm a Very satisfied customer!!! LaToya Wheeler was very kind, professional, and has excellent cusomer service! I'm a Very satisfied customer!!! LaToya Wheeler More