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INFINITI of Birmingham
Hoover, AL
912 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 912 reviews
January 19, 2020
Our purchase was smooth. Barry Brannon was helpful, friendly, and helped us for several weeks to find the vehicle we were looking for. Mark and Dana were also very nice and made sure we were satisfied friendly, and helped us for several weeks to find the vehicle we were looking for. Mark and Dana were also very nice and made sure we were satisfied with our purchase. More
by stacimp
Helpful January 18, 2020
Josette and Mark treated me with exceptional courtesy. I received everything I asked for and most importantly they answered and returned all calls; never once was I left out of the loop. Best Experience Eve received everything I asked for and most importantly they answered and returned all calls; never once was I left out of the loop. Best Experience Ever!!! More
by superwoman2
January 16, 2020
Jo was my rep I worked with over the course of a few days. She was honest and upfront the entire time. Appreciate her low pressure approach. days. She was honest and upfront the entire time. Appreciate her low pressure approach. More
by Stewartholt1
Employees Worked With
Josette Rice
January 15, 2020
The Best Experience buying a car. We were treated with respect, kindness, and courtesy throughout the entire buying process. No haggling. I knew what I wanted and was able to drive We were treated with respect, kindness, and courtesy throughout the entire buying process. No haggling. I knew what I wanted and was able to drive and take home the same day! Be sure to ask for Barry Brannon when purchasing your next car. More
by bwb
January 15, 2020
Had a great experience with Infinity. Blake and Jason were great to work with! Blake even sat with the kids while we filled out paper work! :-) were great to work with! Blake even sat with the kids while we filled out paper work! :-) More
by Katystanford10210
January 07, 2020
The best car buying experience Barry made my first time car buying experience one to remember forever! He was so patient and kind through the whole process. I am so pleased with my Barry made my first time car buying experience one to remember forever! He was so patient and kind through the whole process. I am so pleased with my purchase!! More
by Anna Caroline Patton
Employees Worked With
Barry Brannon
January 03, 2020
Best Experience Ever My recent lease of a 2020 Infiniti QX60 was by far the best experience ever in a lease or purchase of a vehicle. Joel, Kyle and Dana all went to great My recent lease of a 2020 Infiniti QX60 was by far the best experience ever in a lease or purchase of a vehicle. Joel, Kyle and Dana all went to great lengths to answer any questions, explain options and generally make me comfortable with the entire process. Each person I dealt with was extremely nice and professional. More
by 44bamadavis
January 02, 2020
Barry was amazing to work with he was very helpful and patient as we found the perfect car!!!! Everyone at the dealership was helpful; great experience!!! patient as we found the perfect car!!!! Everyone at the dealership was helpful; great experience!!! More
by Mrs. Madison
December 31, 2019
Karen was such a wonderful blessing to me and my mom. She was very patient and kind. She sold me my first Infiniti and I love it. I will definitely come back and purchase my future vehicles from her. I am al was very patient and kind. She sold me my first Infiniti and I love it. I will definitely come back and purchase my future vehicles from her. I am also recommending her to all of my friends. What a great spirit... More
by reesetamika
December 31, 2019
Karen greeted us with a pleasant smile and warm handshake as we entered the dealership. She knows Infiniti vehicles and answered all of our questions. She put us completely at ease and made us feel welcome as we entered the dealership. She knows Infiniti vehicles and answered all of our questions. She put us completely at ease and made us feel welcome. Wonderful experience would highly recommend. More
by jjaustin
