
INFINITI of Clarendon Hills
Clarendon Hills, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I started by contacting the dealer through edmunds.com. The general manager Joe Fruzyna, replied to my request for information within one hour. Joe was forthcoming with every bit of information I asked fo The general manager Joe Fruzyna, replied to my request for information within one hour. Joe was forthcoming with every bit of information I asked for. When I visited the dealership I was greeted by friendly faces. Joe Calabrese, took me for a test drive. Let me say this: IF YOU ARE CONSIDERING A LUXURY CAR, INFINITI can't be beat in terms of quality, performance and price. So Joe Calabrese is very nice, no pressure, lets the car do the talking. We go inside and work out some numbers with Joe Fruzyna, and I tell them I'd like to discuss with my wife. NO PRESSURE! They let me walk. I call Joe two days later and work out a deal over the phone. That night I go in, sign, pay and am on my way in one hour. No bait and switch here. No high pressure sales. If this is what buying an Infiniti is all about, I'll never buy another brand of car! Thank you Clarendon Hills Infiniti! R More
Great service Mike had me in and out within the time he had said it would take to exchange the battery.Mike was very helpful. had said it would take to exchange the battery.Mike was very helpful. More
Compared to my prior dealer,I feel as though I am in Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other companies and I like the fact that he does that as I am 64 yrs. young and feel that I have earned that respect. Upon being serviced it is always timely and my car is always clean.Everything is explained to me up front as well as the cost,so there are no surprises.The waiting room is always clean.I love this dealership and the service.Never a problem. More
Wonderful service, professional and knowledgable both Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. More
Lance was very helpful on the phone and very pleasant to deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfor deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfortable. Sevice was fast & done right. Everyone had a smile on their face and made you feel like your business was appreciated. I would go back In a heartbeat. More
lance was very attended to our needs. we have to leave town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. More
Lnace was exceptional with his service.. I went to the dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left th dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left the dealership with a huge smile.. I had my dog with me and Lance made me feel that both my dog and I were welcome. He even replaced my I Pass with double backing tape Thank you Lance More
If you thought great customer service was gone forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Gro forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Groff took time to explain needed repairs and answer all of my questions and concerns. They truly care about your car and your time. I have and will continue to recommend this dealership to family and friends. More
Louis and Bill will very helpful and worked with me to help me evaluate and purchase the used car I was shopping for. They were very knowledgeable and helpful during an after my purchase. I would defini help me evaluate and purchase the used car I was shopping for. They were very knowledgeable and helpful during an after my purchase. I would definitely recommend them. More