INFINITI of Clarendon Hills

Horrible service Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered at their dealership. It was towed so we had photos by the tow service. Very unprofessional in every manner. More

Infiniti Elite Protection Coverage is Useless Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basi Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basic” warranty and that the part wouldn’t be covered. I was told that neither the CPO warranty or my Elite Protection warranty that i purchased would cover it due to it being considered “trim”. I explained that it had been replaced once before under warranty. Basically told me that the Elite Protection warranty doesn’t cover this despite the fact that it should. I asked him if he could check on this and he told me that he was “pretty sure” that it wasn’t covered. Way to go on the customer service. Not a happy customer. Will never buy an Infiniti again and certainly not from Clarendon Hills Infiniti. More

Quick and easy Found the best car for the best price. Easy to work with and accommodating. Good finance rate as well. Quality used cars for a fair price. Found the best car for the best price. Easy to work with and accommodating. Good finance rate as well. Quality used cars for a fair price. More

Definitely a good & professional experience. I worked with Bauti Yarborough who was really good at identifying interest, what appeals and explaining differences/features. He's a good communicato I worked with Bauti Yarborough who was really good at identifying interest, what appeals and explaining differences/features. He's a good communicator and knows the industry very well. I highly recommend him and the dealership. They know how to get things done. More

Terrific people. I bought a 2017 Prius Prime from Bill. He was terrific and I really enjoyed working with him. He was knowledgeable, patient and had a nice sense of h I bought a 2017 Prius Prime from Bill. He was terrific and I really enjoyed working with him. He was knowledgeable, patient and had a nice sense of humor. He made me feel comfortable and took his time, and answered all my questions. I couldn't have asked for a better person to work with. He was easy going and soft spoken. I didn't feel pressured, or anxious....just welcomed. Very good experience, especially considering this was the first time I bought a car on my own. Thank you, Bill. You made it a pleasure! The other gentlemen I worked with was Jacob Lubinski, who was so personable and friendly and Andreas Korallus who was helpful and knowledgeable. Very good experience! Would recommend these folks again... More

Knowledgeable salespeople with aggressive pricing My wife and I were looking for a SUV for about a month. We stopped at several dealerships where we were either ignored or hovered over by salespeople My wife and I were looking for a SUV for about a month. We stopped at several dealerships where we were either ignored or hovered over by salespeople offering information we did not ask for or need. So we decided to take a drive out to Infiniti of Clarendon Hills. Upon entering the dealership we were greeted with a polite hello by a salesman named Greg Bolte. He was very polite, professional and attentive during our entire shopping experience. Greg took us on a no pressure test drive in the SUV we were interested in. He told us about the different features in the SUV. He was extremely knowledgeable about the products he sold. This dealership has aggressive pricing and knowledgeable salespeople. When we are looking for another vehicle we will definitely stop by Infiniti of Clarendon Hills. More

Great Service and Experience A few weeks ago my wife and I were in the market for a used car. We've owned a couple Infinitis in the past and have always loved them. They've been A few weeks ago my wife and I were in the market for a used car. We've owned a couple Infinitis in the past and have always loved them. They've been extremely reliable, a great value, low maintenance cost, and very safe, especially in the snow. With our past experience and love for the brand, we knew we were going to get another Infiniti, and after doing some research, decided we'd be purchasing a used Q50. It was in the price range we needed to be in, and it offered us all of the features we were looking for. After looking at Autotrader, Infiniti of Clarendon Hills had the best selection of certified cars, and were priced competitively, so we decided to go there first. We're glad we did because there was no reason to go anywhere else. Our Sales Consultant was Greg Bolte, who we really enjoyed working with. He was very approachable and friendly, knowledgeable, and made us feel very relaxed, without feeling pressured. Even though there was only a couple hours left before the store closed, Greg took the time to show us, and let us test drive as many vehicles as we wanted. He walked us through the benefits of owning a certified car (which I highly recommend), and also offered us an affordable extended warranty which we also chose to get. Greg was very honest and as we were walking around the car, he noticed a couple scratches on the bumper and hood, and said that he would take care of them at no additional cost to us. My wife and I didn't even notice them ourselves, so it was really nice that Greg had such high integrity and wanted to provide us that added exceptional service. He went out of his way to fix something that we didn't even see. I dropped the car off yesterday to get the scratches taken care of by their body shop, and Greg offered us a free loaner as well. I'm excited to see the results from the body shop and I'm confident they will do an exceptional job. Thank you Greg for a wonderful experience! I'll certainly be recommending you to friends and family!! More

Complete Class My recent exsperience Searching for a car was by far the BEST I have ever exsperienced. I have bought 20+ car over the years. Michael was the BEST I h My recent exsperience Searching for a car was by far the BEST I have ever exsperienced. I have bought 20+ car over the years. Michael was the BEST I have ever delt with. I will give his name to all my family and friends. #BEST More

Lots of Fantastic Experiences Highly recommend! We have received over 30 years of exceptional service from this family owned dealership! That’s why we keep coming back to Infiniti Highly recommend! We have received over 30 years of exceptional service from this family owned dealership! That’s why we keep coming back to Infiniti of Clarendon Hills! More

Quick, simple, straight to the demand It’s been fun doing business with Bill. He’s a nice and frank guy with much to talk with. Buying a car from him is like buying a car from your own unc It’s been fun doing business with Bill. He’s a nice and frank guy with much to talk with. Buying a car from him is like buying a car from your own uncle. More