INFINITI of Clarendon Hills

A great car-buying experience. I worked with Bauti, Gary, and Jacob on Memorial Day. Gary was quick to answer my email and have me set up with a sales consultant, Bauti. Bauti was I worked with Bauti, Gary, and Jacob on Memorial Day. Gary was quick to answer my email and have me set up with a sales consultant, Bauti. Bauti was extremely knowledgeable about all of Infiniti's products which made the purchase quick and enjoyable. The delivery process, including getting set up with the Finance Department, was smooth. I would recommend this dealership to anyone that's looking to purchase a vehicle. More

Best car buying experience one could ask for!!!! I am 61 years old and have bought many cars both new and used in my life. I could tell you that I never had a good experience with any of them. Some w I am 61 years old and have bought many cars both new and used in my life. I could tell you that I never had a good experience with any of them. Some were at best just ok. They all seemed to be a battle for me and the purchase was stressful. WELL let me tell you that from my wife"s fist call to Gary Muller to the completion of our sale, that was not the case here. Walking into the door we meet Bill Harris our sales rep. He is a gold star example of a salesman. My wife loved an Audi A5 convertible on the internet and Mr. Harris was glad to help. He knew these cars and showed my wife all the options and explained everything so that her and I could both understand. We are not tech people. This car was just a bit out of reach for us and we sat down with Bill Harris to discuss if we could afford this beauty, let me add totally stress free...Well Bill stayed late and worked his tail off to get me a great price for our Cadillac CTS coupe we traded in along with an incredible interest rate for the Audi. Before I new it we were signing the papers with Jacob Lubinski another great employee you have. I can not stress to everyone how well this sale went and that this is one of only a couple reviews I have ever done...The others were negative. I can not say enough for the entire team and all the nice people we meet. Everything was took care of. This Infinity dealer and Bill Harris has exceeded my expectations and I will be back when I need another car to see you guys. Bob More

Amazing first car purchase. Gary and Greg made my first car purchasing experience very smooth and easy. I was nervous about going to the dealership alone and I lost all worries a Gary and Greg made my first car purchasing experience very smooth and easy. I was nervous about going to the dealership alone and I lost all worries as both these two took care of me. I have been looking for a car and didn't even think I'd be getting such a nice car, but these two made it easy for me. More

First time car buyer Nice working with Gary and Steve. Gary very responsive to email inquiries and Steve was a pleasure to work with at the dealership. Thank you! Nice working with Gary and Steve. Gary very responsive to email inquiries and Steve was a pleasure to work with at the dealership. Thank you! More

Bill Harris truely cares about his customers Bill Harris cares about fulfilling his customers needs and desires. He found what I asked for and then he found what I really wanted and worked hard t Bill Harris cares about fulfilling his customers needs and desires. He found what I asked for and then he found what I really wanted and worked hard to help me get it. I love my Avalon! I will definitely refer anyone looking for a car to him personally. Thank you Bill! More

Stepping up. Customer-first attitude Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular mechanic. He stated that the car was "beautiful, but it's going to need a brake job very soon." He suggested we take it back to the dealer. Joe Belmonte's team did a great job..especially Mike Harlow. I don't want to get into anything too technical, but they showed me that the front brakes were fine, and the rear brakes, while worn, were actually well within the parameters for selling the car. However, they wanted our recent purchase to be a great experience. So, even though they were not technically required to do the job, they cheerfully provided a the full (single axle) brake job (for a very steep discount). While they were at it, they also replaced all the lug nuts, did an oil change and replaced the air filter...gratis. What a great, customer-first experience. They even gave me the used brake pads so that I could go "have a chat" with our regular mechanic. Thanks, guys! More

AMAZINGLY SIMPLE My nephew Kevin White is one of your Service Tech's, and has raved to me for years about your dealership. We worked with John Mekheil, and Jake Lubin My nephew Kevin White is one of your Service Tech's, and has raved to me for years about your dealership. We worked with John Mekheil, and Jake Lubinski, both of them knowledgable and friendly....bought our car the next day! More

Great deal, low stress, friendly team. We recently purchased a vehicle that we'd researched online from this dealership. Bill was knowledgable, efficient, super-friendly and genuine. So oft We recently purchased a vehicle that we'd researched online from this dealership. Bill was knowledgable, efficient, super-friendly and genuine. So often you run into people in sales who give you a false warmth. Bill is the real deal. He worked with us and gave us a great price and offer on a trade-in, so it was a win/win. More

Great experience! Rishi was awesome, everything went so smoothly. Made the whole process for my mom so easy! Will definitely come back again! Thank you so much! Rishi was awesome, everything went so smoothly. Made the whole process for my mom so easy! Will definitely come back again! Thank you so much! More

Outstanding people and a very fair deal! Salesmen Bauti Yarbrough and John Mekhiel were exceptional to deal with. They were quickly responsive when I had questions about specific safety fea Salesmen Bauti Yarbrough and John Mekhiel were exceptional to deal with. They were quickly responsive when I had questions about specific safety features on a used car I ended up buying. The finance person, a Jacob Lubinkski (sp?) was also terrific in doing the sales paperwork well and promptly (I paid cash). He explained but didn't do an obnoxious hard sell on service warranties. I can't recommend these employees and their dealership more highly. More