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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.8
267 Reviews

267 Reviews of INFINITI of Clarendon Hills - Service Center

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February 17, 2021

Everyone I’ve ever dealt with at the Westmont Infiniti dealership has always been very knowledgeable, professional and courteous. I will continue to bring my car to this location for service as I have com More

by rslukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your positive feedback. We are pleased to hear that you are always so well taken care of by our staff. Thank you for your continued business, we appreciate you putting such trust in us. We hope to serve you for years to come!

January 31, 2021

We have had our car serviced here going on 5 years. Anna is always pleasant and offers us a loaner if needed. Missed the cookies and coffee this visit.. More

by DaMaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
Feb 01, 2021 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your feedback. Thank you for your continued business, we appreciate you putting such trust in us. Due to COVID-19 guidelines we are unable to offer communal amenities to our customers, we are sorry for the inconvenience. Thank you for choosing Infiniti of Clarendon Hills, we look forward to serving you for years to come!

January 27, 2021

Good place to do business buying, leasing vehicles or vehicle repairs! I’ve been a partnership with this dealership for 10yrs and had a successful relationship with many of the employees still here! More

by thebonesman_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Chmielewska
Jan 27, 2021 -

INFINITI of Clarendon Hills responded

Thank you for your awesome review! We appreciate your thoughtful feedback. We cannot thank you enough for your continued business. We truly appreciate you as a customer and are so happy to hear that you have had nothing but exceptional experiences at our dealership. Thank you for putting such trust is us, we look forward to your next visit!

October 23, 2020

After having our truck for more the 30 days Charging us After having our truck for more the 30 days Charging us 5000.00 and to this day the truck still does run right Bad c More

by lesbia1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Harlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

INFINITI of Clarendon Hills responded

We are sorry to hear about your troublesome experience. Please reach out to us at (630)-468-9000 so that we can rectify your situation and work towards creating an awesome experience for you. Thank you for choosing Infiniti of Clarendon Hills, we truly value you as a customer. We hope to hear from you soon.

September 30, 2020

I have been going to Infinity of Clarendon Hills for service since I bought my QX60 there in 2014. Their service has been consistently expert, reliable and easy to deal with. I have been impressed by al More

by pmmulcahy60525
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Chmielewska
Oct 01, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your awesome feedback. Thank you for continued business, we truly value you as a customer and look forward to serving you for years to come!

September 29, 2020

Even though there is an Infiniti dealership closer to my home, I prefer traveling to Clarendon Hills due to better service and overall attractiveness of the dealership. More

by vicsQX80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
Sep 29, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words. Thank you for making the trip to come see us! We appreciate your continued business!

July 16, 2020

Service department is professional, courteous and friendly. Anna is a pleasure to work with. Great service and reasonable prices. Clean facility with helpful and outstanding staff. More

by oscar_roman_nismo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
Jul 20, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We are so happy to hear that our staff was able to create an awesome service experience for you. Thank you for your business, we look forward to your next visit!

July 16, 2020

Infiniti of Clarendon Hills is the best dealership and service department I have ever dealt with. Very helpful and courteous. Purchasing and service are great experiences there. More

by DJ
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Chmielewska
Jul 16, 2020 -

INFINITI of Clarendon Hills responded

DJ, thank you for your review! We are so happy to hear that you have continuously enjoyed our services. Thank you for your business, we appreciate you putting such trust in us! We look forward to serving you for years to come!

June 17, 2020

I wanted to extend my warranty. After several attempts, phone call, eight emails, including emails to the manager no luck. I even drove to the dealership during a pandemic. I cannot get a response. I w More

by Mark A
Recommend Dealer
No
Employees Worked With
Peter Korallus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

INFINITI of Clarendon Hills responded

Mark, someone from our staff has reached out to personally about your situation. We hope to hear form you soon.

June 03, 2020

They were very helpful, lisa krop stayed in contact with me every step of the way and was amazing to work with and very realistic and friendly, and when the deal was passed to jeff Zietler he made sure he d More

by conman23
Recommend Dealer
Yes
Employees Worked With
Jeff Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Krop
Jun 03, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate you taking the time to let us know about your experience. We are pleases to hear that you were well taken care of by our staff. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business! We hope you enjoy your vehicle for many miles!

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