INFINITI of Clarendon Hills - Service Center

Recently Infiniti opened a new dealership in Clarendon Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic iss Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic issues too. And, I save money in gas usage traveling to CH as opposed to my original Infiniti dealer. Now, mind you, I was not disappointed in the service I received in the past years, because I have always been satisfied with Infiniti's specialized attention. Infiniti of Clarendon Hills just continues treat my car and myself with genuine care. My rating reflects that. Mary Ann Egizio More

Truly Exceptional service, A 1 customer service their first priority is the customer and the customers concerns or needs great people skills. Would recommend dearlership to anyone in need of service. first priority is the customer and the customers concerns or needs great people skills. Would recommend dearlership to anyone in need of service. More

I cannot find fault with the service I received. Everyone is so professional and kind. It's actually enjoyable to take my cars- I have 2 - in for service. Mike Harlow is my closest contact and he Everyone is so professional and kind. It's actually enjoyable to take my cars- I have 2 - in for service. Mike Harlow is my closest contact and he is just the best. I would recommend the dealership and the brand itself to anyone. More

SERVICE, SERVICE, SERVICE makes them a top notch dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want t dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want to up-sell - it seems to me that their motto is "We profit thru honesty which builds customer loyalty" Very, very personalized approach to servicing the customer and accommodating your specific needs. Far and away better than dealing with the last two Audi service departments, I dealt with in the past. More

BROUGHT MY 2008 FX35 IN FOR A DASH BOARD ISSUE AND WAS TOLD THAT IS WAS UNDER A RECALL AND THAT IT WOULD BE FIXED AT NO COST TO ME. I RECEIVED A LOANER CAR AND THEY ALSO FOUND A RECALL ISSUE ON THE ODOM TOLD THAT IS WAS UNDER A RECALL AND THAT IT WOULD BE FIXED AT NO COST TO ME. I RECEIVED A LOANER CAR AND THEY ALSO FOUND A RECALL ISSUE ON THE ODOMETER ORDER PARTS AND GOT TO WORK ON THAT AS WELL. I HAD MY CAR BACK THE NEXT DAY. EVERYONE THERE WAS PLEASANT, COURTEOUS AND ACCOMMODATING. THE ONLY THING I WOULD SUGGEST IT TO RECEIVE NOTIFICATION VIA MAIL OR EMAIL ON THE RECALLS. SHARON E. WESTMONT, IL More

Service staff was excellent. Took me in for service on a Friday afternoon. And I wanted to wait. Was initially a little dis-appointed in their prices but was very pleasantly surprised when I received the bi Friday afternoon. And I wanted to wait. Was initially a little dis-appointed in their prices but was very pleasantly surprised when I received the bill. I feel they went beyond good service and I will definately go back there for service. Keep up the good work. Mike was very professional and was able to answer all of my questions. He is a plus for the service department. Thank you all very much. More

Mike Harlow is professional, knowledgeable and gracious. This dealership make me aware of any needed repairs so that I'm not stranded anywhere. ll mny questions are answered. This dealership make me aware of any needed repairs so that I'm not stranded anywhere. ll mny questions are answered. More

Lance and the rest of the staff were fantastic! This was my second visit and the were both great experiences. I was impressed with the customer care and the great customer services provided by Lance. I will my second visit and the were both great experiences. I was impressed with the customer care and the great customer services provided by Lance. I will definetly bring all my vehicles back to this dealership. More

It's cliche, but from top to bottom, beginning to end, the service was top-notch. There is no other place I would rather go! the service was top-notch. There is no other place I would rather go! More

I had a problem with the seat for the co-driver. I contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when it is ready. I went there to change the seat and do the first oil change (they did that for free) last Wed. The service is great, and the people also helped me to remove some trace on the surface, I cannot notice them now. Lance Groff answered all the questions I had and was very helpful. I recommend this dealership. More