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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.8
267 Reviews

267 Reviews of INFINITI of Clarendon Hills - Service Center

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July 26, 2023

Mike Harlow, our Service consultant as always was fantastic and helpful. Thank you for all your help and knowledge! More

by wjwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear wjwatson, Thank you for leaving us a glowing review! We're thrilled to know that your recent experience with Mike Harlow, our Service consultant, was fantastic and helpful. Delivering top-notch customer service and expert assistance is what we strive for, and it's gratifying to receive such positive feedback. Your recommendation means the world to us, and we'll be sure to pass on your kind words to Mike. If you ever have any more questions or need further support, don't hesitate to reach out. We're here to assist you whenever you need us. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

July 20, 2023

My dad took me to the dealership to look at cars as a graduation present. I had my eye on the Q50 since I first saw it two years ago in my neighbors yard. My dad swears by this dealership and left me alo More

by Castorjay14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte, Andreas Korallus
Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear Castorjay14, Congratulations on your graduation, and thank you for choosing Infiniti/Clarendon Hills to celebrate this special milestone! We're thrilled to hear that you had a positive experience at our dealership and that you found the perfect car in the Q50. We take pride in providing excellent customer service and ensuring that our customers have all the information they need to make an informed decision. It's great to know that you had a helpful and informative discussion with one of our salesmen, and we're glad that you feel confident in your choice. The Q50 is indeed a stunning vehicle that exudes success, and we're certain it will serve you well as you embark on your journey after graduation. We appreciate your trust in us for your car maintenance needs. Our team is dedicated to providing top-notch service at reasonable prices, utilizing quality Nissan parts for your Infiniti. If you ever need anything or have any questions in the future, don't hesitate to reach out. We wish you the best of luck in your endeavors, and we hope to see you again at Infiniti/Clarendon Hills for any future automotive needs. Best regards, Infiniti/Clarendon Hills

July 11, 2023

Very good service Fabian very helpful and kept me updated all the time and very nice More

by Jcalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear Jcalderon, Thank you for sharing your positive feedback about your recent service visit at Infiniti of Clarendon Hills! We are delighted to know that you had a very good experience, and we appreciate your 5-star rating. Fabian is committed to providing excellent customer service and ensuring that our customers are well taken care of. We're glad to hear that he was helpful throughout the process and kept you updated, making your experience a pleasant one. Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. Thank you for choosing us for your service needs, and we look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

July 10, 2023

Absolutely one of the best dealerships in the western suburbs. Pleasant people, great service, friendly staff. More

by JakeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear JakeG, We are thrilled to receive your positive review and appreciate your kind words about our dealership. Thank you for choosing Infiniti/Clarendon Hills for your automotive needs. Our team takes pride in providing exceptional service, and we're delighted to know that you had a great experience with us. Mike Harlow, in particular, is dedicated to ensuring our customers' satisfaction, and we're glad he could assist you during your service visit. Your recommendation means a lot to us, and we promise to continue delivering top-notch service to all our valued customers like you. Should you need anything else or have any questions in the future, please don't hesitate to reach out. It was a pleasure serving you, and we look forward to welcoming you back to our dealership. Best regards, Infiniti/Clarendon Hills

July 06, 2023

Infinity dealership has quality employees especially Fabian Jaimes in service. Highly recommend if you have the need to service your Infinity to see Fabian. He is very knowledgeable and courteous. Th More

by juliemay0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear juliemay0910, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive visit to our Infinity dealership and that Fabian Jaimes provided you with exceptional service. Our team takes pride in providing knowledgeable and courteous assistance to our valued customers like you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Fabian. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

May 29, 2023

I went to Infiniti for service and realized they were closed, but to my surprise, i was greeted by the owner who put out a spread for me and my family! I then was introduced to Bill Mullarkey, who I will More

by mamabear20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter Max, Joe Belmonte, Sam Shahin
Jun 05, 2023 -

INFINITI of Clarendon Hills responded

Thank you, mamabear20, for sharing your wonderful experience at our dealership! We apologize for the confusion regarding our service hours, but we're thrilled that you were greeted by the owner and treated like family. We appreciate your kind words about Bill Mullarkey, and we're glad that he made a lasting impression on you. Our team, including Peter Korallus, Joe Belmonte, Mike Harlow, Joe Fruzyna, Tony Bonifazi, Jacob Lubinski, Sam Shahin, and Porter Max, is dedicated to providing exceptional customer service. We hope you had a memorable Memorial Day, and we look forward to assisting you with your future car purchase. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for recommending our dealership!

May 27, 2023

Fabian deserves special recognition for his outstanding customer service. I look forward to continuing to work with him. More

by Lee
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
May 31, 2023 -

INFINITI of Clarendon Hills responded

Hi Lee! Thank you for taking the time to share your positive experience with us. We're delighted to hear that Fabian provided you with outstanding customer service. He takes pride in meeting our customer's needs, and we're glad to have him on our team. We appreciate your recommendation and look forward to continuing to assist you in the future. If you have any further questions or need any assistance, please feel free to reach out. Have a great day!

May 19, 2023

Bill you are truly the most amazing and talented sales professional I have ever had the please to work with thank you for the wonderful experience also honorable mention fuzz , Joe b, Andreas , and of cou More

by City Slicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
Jun 05, 2023 -

INFINITI of Clarendon Hills responded

Thank you, City Slicker, for your amazing review! We're thrilled to hear that Bill and our team provided you with a wonderful experience. We pride ourselves on having talented and dedicated sales professionals who go above and beyond for our customers. We appreciate the honorable mentions for Fuzz, Joe B, Andreas, Peter K, and Udo. Your dream come true is our ultimate goal, and we're delighted that we could make that happen for you. Thank you for recommending our dealership, and if you ever need any further assistance, please don't hesitate to reach out.

May 16, 2023

Thank you Sam shahin he was very patient to explain everything in details especially I could not speak English very well he understands his job More

by Mouta.jafari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Shahin
May 20, 2023 -

INFINITI of Clarendon Hills responded

Dear Mouta, Thank you for your 5-star review! We're glad to hear that Sam Shahin provided excellent service and patiently explained everything to you, even with the language barrier. We appreciate your recommendation and we're here to help if you need anything else.

May 04, 2023

WOW! WHAT CAN I SAY.I CAN'T SAY ENOUGHABOUT THE FANTASTIC SERVICE I GET AT INFINITI OF CLARENDON HILLS! BILL MULLARKEY YOU ARE A ROCK STAR ! Happy birthda More

by Marlakramer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILL Mullarkey, Joe Belmonte
May 09, 2023 -

INFINITI of Clarendon Hills responded

Thank you so much for your enthusiastic review, Marlakramer73! We're thrilled to hear that you had a fantastic experience at Infiniti of Clarendon Hills and that our team, especially Bill Mullarkey, provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future!