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INFINITI of Gwinnett
Duluth, GA
2,583 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,583 reviews
January 24, 2019
Complete lack of follow I purchased a used car still under factory warranty. It supposedly went through inspection prior to listing for sale. As I was driving it off the lo I purchased a used car still under factory warranty. It supposedly went through inspection prior to listing for sale. As I was driving it off the lot, the check brake pad light came on. I immediately turned around and headed back to the dealership. I informed my sales rep of the issue and she immediately brought it to the attention of the used car sales manager who stated that if the car needed brakes, he would put them in. The car had another issue that I ended up bringing to the maserati dealership to repair under warranty. I had them inspect the brakes while they had the car and sure enough it needs front breaks....they are at about 2MM. I am still waiting on a response to my email as to how your dealership is going to handle the problem. Additionally, I was sold a quality guard supreme plus warranty and when I looked on their website, it states pretty clearly they don't offer coverage on exotic cars. I;m still waiting on a response from the finance manager regarding. Overall, I've been displeased by the lack of follow up. I purchase a lot of cars and so far, I have not been impressed by Infiniti of Gwinnett More
by ssnyder6
Verified Customer
January 22, 2019
Personable I worked with Ben. So patient. So knowledgeable. Was available anytime i had a question and sometimes even when i didnt know what to ask he still was I worked with Ben. So patient. So knowledgeable. Was available anytime i had a question and sometimes even when i didnt know what to ask he still was able to provide answers for my purchasing needs More
by aundreaseay
January 21, 2019
Great experience Velko was great to work with as well as Sam. My situation was difficult but they got the job done. Very friendly staff and quick deal. Velko was great to work with as well as Sam. My situation was difficult but they got the job done. Very friendly staff and quick deal. More
by Deborah
Employees Worked With
January 21, 2019
very nice serviceand very nice car i found all people are great service my next car will be infiniti car again infiniti of gwinnett atlanta serviceand very nice car i found all people are great service my next car will be infiniti car again infiniti of gwinnett atlanta More
by lcy8911
January 21, 2019
“PAR EXCELLENCE” My mind is at ease in all circumstances for which my wife & I have benefitted today 1/19/2019 from the advice and guidance of Sales Manager “Jana Tahi My mind is at ease in all circumstances for which my wife & I have benefitted today 1/19/2019 from the advice and guidance of Sales Manager “Jana Tahirovic”/Sales & Leasing Consultant “Kenneice Wilson.” With the utmost diligence they provided great service that was steadfast in purpose and we are truly grateful & extremely satisfied with the results. In our dealings (Jana was straightforward, she bear all in patience and pliancy,) (Kenneice’s social poise & grace beamed.) As it is apparent, Jana/Kenneice are laying the foundation of INFINITI OF GWINNETT’s ongoing success and the Dealership is therefore justified to dote upon their professionals. We love JANA and “she knows it” again, our gratitude for the service that she provided is profound!! More
by HAMPHAMP4
January 21, 2019
Great Experience! Jason was very helpful in selecting a vehicle that was right for me. He was quick with email responses and eager to make sure I was a happy customer. Jason was very helpful in selecting a vehicle that was right for me. He was quick with email responses and eager to make sure I was a happy customer. The service he provided was 5 Star and I will be back ! More
by DKLOVESPAMPEREDCHEF
Employees Worked With
Jason Morton
January 20, 2019
Outstanding customer service I worked with Kenneice Wilson-Smith on the purchase of my 2018 Infinity Q50. She did an outstanding job. She made the process seamless. She was very k I worked with Kenneice Wilson-Smith on the purchase of my 2018 Infinity Q50. She did an outstanding job. She made the process seamless. She was very knowledgeable on all models that she presented. She took the time to explain each vehicle. On the day of closing she made the process from beginning to end very easy. She was very organized and took the time to explain all the features of the purchase. She even even paired my phone with the new purchase. In addition she let me know I could reach out to her anytime should I have any questions about my vehicle. My experience was very pleasant and I very much enjoyed working with Kenneice. She is an excellent sales person and I will definitely recommend her to friends and family. More
by cammons
January 19, 2019
Leasing a 2019 Q Infiniti This dealership is very knowledgeable with helping you get in the vehicle that fits you. The service is impeccable leaving no stones upturned at any t This dealership is very knowledgeable with helping you get in the vehicle that fits you. The service is impeccable leaving no stones upturned at any time. More
by Gregg60
Employees Worked With
Other Employees :
The ones I have known are no longer employed there., Richard Ball
January 18, 2019
friendly, down to earth experience will buy my next car from this dealership, Damir was extremely friendly and easy to work with. explained numerous options. never once felt like i need will buy my next car from this dealership, Damir was extremely friendly and easy to work with. explained numerous options. never once felt like i needed to make an immediate decision More
by jagcards
January 18, 2019
Clara was fun to work with. She was very accommodating starting with our test drive and beyond. Clara knew the product and was able to quickly get answers was fun to work with. She was very accommodating starting with our test drive and beyond. Clara knew the product and was able to quickly get answers to questions in which she did not know the answer. She was also able to get the service department to live up to the timeframes she told us regarding detailing, touch up and fixes. More
by Ianstone10
