INFINITI of Gwinnett

QUALITY SERVICE. Great quality car service and customer service. Reception while you wait is impressive. Their loaner car options cannot be beaten. Service advisor And Great quality car service and customer service. Reception while you wait is impressive. Their loaner car options cannot be beaten. Service advisor Andrea is a gem. More

Easy purchase My experience was a good one. My sales rep, Susann Davis, was knowledgeable and patient. She communicated effectively and promptly. I highly recommen My experience was a good one. My sales rep, Susann Davis, was knowledgeable and patient. She communicated effectively and promptly. I highly recommend her when buying a new or preowned vehicle. More

Returning customer, excellent experience! As a returning customer, I believe it is vital for every individual to receive a rewarding experience, particularly when purchasing a car, returning As a returning customer, I believe it is vital for every individual to receive a rewarding experience, particularly when purchasing a car, returning for service, or seeking information. The staff is friendly, facility clean and prompt in response as required. More

Unsurpassed Customer Service! I purchased my ‘05 FX35 from Infiniti of Gwinnett 13 yrs ago via online; the customer service received then, and since via the Service Dept. has been I purchased my ‘05 FX35 from Infiniti of Gwinnett 13 yrs ago via online; the customer service received then, and since via the Service Dept. has been too-notch; even thought I live in Brookhaven, and IoG is in Duluth, I’ve never switched to the new Infinity (Nalley) dealership built a couple years ago due to the incredible friendly, family atmosphere I’ve always experienced with Matt, Harvey, Steve, Herb, and the rest of the gang! More

Excellent service as always! Just leased my Q60 with the help of Darryl Ferguson. He was extremely patient and a pleasure to work with! He went out of his way to get me the exact Just leased my Q60 with the help of Darryl Ferguson. He was extremely patient and a pleasure to work with! He went out of his way to get me the exact car that I wanted and he did it faster than I imagined. I love my car so far, but have always loved the service at your dealership. The service staff has always been very helpful and friendly, which keeps me coming back! More

strictly business transaction i wanted the car that i bought , and that was the only reason. only the financing manager was helpful and provided the services that i requested i wanted the car that i bought , and that was the only reason. only the financing manager was helpful and provided the services that i requested More

Good experience Got a really great financing option. And great customer service. Caleb was really helpful. Would recommend it my friends. And car was really kept in g Got a really great financing option. And great customer service. Caleb was really helpful. Would recommend it my friends. And car was really kept in great condition. More

Worst customer service and management I went to the dealership and sales person lying on the sofa near reception, He (Jason) was my sales person with very good knowledge of the cars and de I went to the dealership and sales person lying on the sofa near reception, He (Jason) was my sales person with very good knowledge of the cars and details . The time I finalize the deal they started blackmailing me with higher APR . Finance manager Sam Ghazal one of the rude person I ever met in any dealership he was trying to be a very busy person and he case to me and said this is the rate we got you want or not and raised his shoulder and left . Finally I purchased the vehicle as my wife liked that vehicle and next day I refinanced that vehicle from another bank on less then half APR . Sam quoted me BofA offered through him 7.99 % and directly I got 3.99 ,0 down 72 months . I will complain business bureau for charging me dealer fee $599 under the name of doc fee . When I told Jason I want to see manager so he went into the managers room and said they gone for the day and said inside is new car manager but previously same manager came to me after 1 hour waiting for Sam and said he is coming. I never recommend nor do business with this dealership. Shame on you More

Awesome from beginning to end!!!👍 Great experience!! Nasira and Jana were amazing. Gave us options we did not even think about, stayed late so we could drive out in our beautiful new Great experience!! Nasira and Jana were amazing. Gave us options we did not even think about, stayed late so we could drive out in our beautiful new Infiniti Q50!! If you want a no hassle, smooth car buying experience you definitely need to go here!!! Thanks Nasira & Jana👍 More

Fun and Easy Purchase My experience at INFINITI of Gwinnett was fun and easy. I had already chosen a few Certified Pre-Owned vehicles online to test drive. I fell in love w My experience at INFINITI of Gwinnett was fun and easy. I had already chosen a few Certified Pre-Owned vehicles online to test drive. I fell in love with one car and decided to purchase it. Traded my former car in and drove away with a beautiful Q50! Thank you Ben Walden for making it easy and fun to purchase my new car. More