INFINITI of Gwinnett

Gwinnett infiniti is family now Excellent service from infiniti gwinnett specially by William Rush and Miss Jana Tahirovic. Their customer service was at their best and very happy wi Excellent service from infiniti gwinnett specially by William Rush and Miss Jana Tahirovic. Their customer service was at their best and very happy with my Car qx60. Would definitely shop with GWINNETT INFINITI again and would recommend you guys to please visit their showroom and let them serve you. Very very nice staff and management. More

Great Experience I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thank I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thanks Infiniti of Gwinnett More

As always great experiance Repeat customer. Purchased yet another vehicle from these guys :) ,as always great team of associates. I wanted an upgrade from what i had. Called tho Repeat customer. Purchased yet another vehicle from these guys :) ,as always great team of associates. I wanted an upgrade from what i had. Called those guys up told them what i was looking for and an hour later they had exactly what i needed/wanted at the right price. I worked with Damir,Jana and Goran highly recommend those guys. If you need to service your car they have great waiting area if you prefer to wait or if you want to be on your way and don't feel like waiting just ask for a loaner car. More

Amazing Experience This was my first car buying experience and everyone here was incredible. Jana and Damir did an outstanding job breaking down our options, explaining This was my first car buying experience and everyone here was incredible. Jana and Damir did an outstanding job breaking down our options, explaining the advantages of leasing vs buying etc, and making us feel comfortable. Goran was also great with the financial side and getting the payments set up. It felt great working with such experienced and knowledgeable folks. Everyone was extremely friendly and I'd absolutely recommend them! More

The worst car buying experience ever. The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle descripti The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle description on line was incorrect. Mrs. Salette made good on that by getting that fixed. Mrs. Salette was an awesome sale consultant. She has did her job to the tee. The financial guys Sam Ghazal and Dragan Cvorovic where horrible. If they where the deciding factor of me purchasing this vehicle then I definitely would have let it there. Mrs. Salette saved the deal with me. Craig Hooten seemed very inconsiderate after I told him the issue of me being mislead with the bottom line payment on the vehicle and basically told me I have to suck it up and either buy the car or leave it. It was no the Dealership responsibility to tell the customer the exact amount of the car to include taxes and I should be happy that they made the correct with the vehicle description of having DVD's in it. When I received the car the driver was very nice. For this vehicle to a CPO vehicle the upholstery was dirty, the drive center console was busted and the front bumper was dented underneath. mind you this is suppose to be a vehicle with a clean car fax report. This damage was never even presented or looked at. For the 167 point inspection that was done it looks like someone missed a lot when it cam to attention to detail. I called the dealership plenty of times trying to speak with the General Manager (Steve Kendricks)and have yet to speak with him. On April 24, 2018 I was luck to reach his Executive Assistant and she seemed to be interested in my stamen and provided me with his email address, and stated she would let Mr. Kendricks know of the issue. Still nothing heard from him. I understand that I am just a little drop in a bucket to Infiniti of Gwinnett, but I would not recommend this dealership to anyone I know of. More

Ask for Damir Damier O. was a great salesman. His approach was clear, patient, responsive and not pushy! I would highly recommend him if you’re in the market for an Damier O. was a great salesman. His approach was clear, patient, responsive and not pushy! I would highly recommend him if you’re in the market for an Infiniti. More

Get everything in writing There was a verbal commitment to provide an additional key (only 1 was provided at purchase), but because of a "manager change", it wasn't honored. There was a verbal commitment to provide an additional key (only 1 was provided at purchase), but because of a "manager change", it wasn't honored. More

Good overall experience I have had only a positive experience with the sales person, Richard,since I first interacted with him over the phone and then in person. There was n I have had only a positive experience with the sales person, Richard,since I first interacted with him over the phone and then in person. There was no HARD sales approach and he maintained contact until the vehicle arrived. He was quite accommodating and communicative. Met my specific needs. More

Upgrade lease The sales consultant was knowledgeable, courteous and thorough answering my questions. I was also impressed by sales consultant's follow-up by phone a The sales consultant was knowledgeable, courteous and thorough answering my questions. I was also impressed by sales consultant's follow-up by phone and internet to assure continued assistance as needed. More

service Work Harvey Hollander has been my service rep for years. I am very picky about my car. Harvey is always dependable, always professional, and always keeps Harvey Hollander has been my service rep for years. I am very picky about my car. Harvey is always dependable, always professional, and always keeps my car in like-new condition. More