INFINITI of Gwinnett

Service Experience This was my second time having my car serviced here. Just as last time, the service was great. They took me right away and gave me a loaner, which is This was my second time having my car serviced here. Just as last time, the service was great. They took me right away and gave me a loaner, which is wonderful and very convenient. I never have to be without a car and always know that I will have the same, if not a better car to use while mine is being serviced. More

Professional Purchase Process Purchased a vehicle last month and the entire process was professional from test drive, to purchase, and financing. When making a purchase, I would hi Purchased a vehicle last month and the entire process was professional from test drive, to purchase, and financing. When making a purchase, I would highly recommend Ben Waldon. He knowledgeable and personable and made the buying process easy and stress free. More

Great Dealership I have been a customer for 7 years and in all of my past experiences with dealers Gwinnett Infiniti stand above all the others. Everyone is friendly I have been a customer for 7 years and in all of my past experiences with dealers Gwinnett Infiniti stand above all the others. Everyone is friendly and very attentive to all of my needs. My service advisor is Harvey Hollender who is always on point to make sure all of my vehicles needs are taken care of when needed. He always makes sure I have a loaner vehicle whenever I need one which makes scheduling my day extremely easy. The service greeter are also top shelf and make you feel welcomed every time you visit the service department. I also commend the fact that the service manager is also available to help you if needed. I would highly recommend Infiniti of Gwinnett to any of my friend or family to buy a vehicle or have their Infiniti serviced. More

Always Do a Great Job I've bought from Richard twice and he has always done a great job taking care of me. The actual final sale process can be a little longer than I've ex I've bought from Richard twice and he has always done a great job taking care of me. The actual final sale process can be a little longer than I've experienced previously, but they defintiely go out of the way to make it as easy as possible. No pushy sales tactics, and they were especially helpful in light of the fact I was still waiting on my deposit from the insurance company for my last vehicle deemed a total loss. Richard even picked me up from the rental car company, and came all the way down to my office to install the SD card for the navigation system after the purchase so I didn't have to wait given it wasn't ready yet. More

quick service My battery died and they got me in right away, replaced my battery and. I was on my way!! The warranty was still in effect and they replaced and appli My battery died and they got me in right away, replaced my battery and. I was on my way!! The warranty was still in effect and they replaced and applied it to my bill no questions asked!! Great service More

Battery replacement Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a secon Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a second warranty replacement and service was arranged. Replacement was only partially covered but everything was explained and work was completed. I was a happy/safisfied customer. More

Great customer service. I am always treated with respect. I have always been satisfied with the work they have done on my vehicle. They are expedient. Bathrooms are always cl I am always treated with respect. I have always been satisfied with the work they have done on my vehicle. They are expedient. Bathrooms are always clean. More

Express Oil Service I recently visited INFINITI of Gwinnett for an Express Oil Service. Adriane, the Service Advisor, was very responsive and did an excellent job of exp I recently visited INFINITI of Gwinnett for an Express Oil Service. Adriane, the Service Advisor, was very responsive and did an excellent job of explaining the results of the complimentary multi-point vehicle inspection performed by Josue Guzman. Josue is also great to work with. He's very pleasant and takes the time to explain complex service issues, as needed. I certainly plan to return to have additional work performed in the future. More

Andrew's Review This Dealership demonstrate great Customer Service elt very much at home Ben Whaldon is a great salesperson who show a lot of commitment to his custom This Dealership demonstrate great Customer Service elt very much at home Ben Whaldon is a great salesperson who show a lot of commitment to his customer and his job. Goran Cisic is also a great Guy who is very knowledgeable about his job, my overall experience with this dealership was great looking forward to doing more business with you guys. More

Very good Everything went smoothly. The work was done in a timely fashion. Everyone was well informed & polite. Thanks for washing the car. I have nothing else Everything went smoothly. The work was done in a timely fashion. Everyone was well informed & polite. Thanks for washing the car. I have nothing else to say. More