INFINITI of Gwinnett

Outstanding service Harvey was outstanding as he has been over the last 13 years. Infiniti of Gwinnett hasn't lost a beat. Superior service. Dependable/courteous.Great w Harvey was outstanding as he has been over the last 13 years. Infiniti of Gwinnett hasn't lost a beat. Superior service. Dependable/courteous.Great waiting room. More

Quality Experience With Outstanding Customer Service I recently completed my second complimentary oil change and tire rotation service as part of my new vehicle purchase at Infiniti of Gwinnett. IOG did I recently completed my second complimentary oil change and tire rotation service as part of my new vehicle purchase at Infiniti of Gwinnett. IOG did all the work for me in scheduling the appointment and sending out automated email reminders, with uncanny precision on mileage timing for both the first and second recommended oil change. Even though I was running late for my first scheduled visit, the service crew was able to fit me into the schedule without question upon my arrival. During both visits, the service advisor, Melvin Thomas for the 1st visit and Andrea Walker for the 2nd visit, greeted me cordially, recorded my information and escorted me to the comfortable waiting area that was stocked with a wide variety of coffee selections, and all sorts of drinks and snacks, with WiFi available as well. The service was completed in about an hour and a half and I was provided with a detailed receipt and personalized ‘vehicle health inspection’ report with technician analysis of key information about the battery, brakes, fluids and tires. Of course, everything passed with flying colors since it was a new vehicle, but it was very helpful to see all the information gathered on one report and organized in a logical fashion for easy reference and vehicle service history recordkeeping. IOG also provided information on the receipt of what the service would normally cost, so I am able to make a price comparison with other providers for future service if I do choose to go elsewhere. IOG topped off each visit with a complimentary car wash that was much needed after 5,000 and 10,000 miles on the road. All the IOG staff I encountered were friendly, professional, courteous and engaging. They truly do their best to be customer service centered. Greg Brannan, IOG’s Service Manager must be doing something right. More

Great experience I had a great experience with Infiniti of Gwinnett. Mike Owens was excellent - didn't pressure me at all and was sincerely interested in helping me m I had a great experience with Infiniti of Gwinnett. Mike Owens was excellent - didn't pressure me at all and was sincerely interested in helping me make the right decision. He was knowledgeable, professional, courteous, and really funny as well. I'd highly recommend Mike. I also worked with Jana Tahirovic and Goran Cisic, who were also wonderful. I didn't spend as much time with them, but I thoroughly enjoyed working with each of them. More

Excellent Dealership Ben was very patient, thorough and knowledgeable. My sales manager Jana was very outgoing and a pleasure to work with. Sam was very knowledgeable an Ben was very patient, thorough and knowledgeable. My sales manager Jana was very outgoing and a pleasure to work with. Sam was very knowledgeable and a pleasure to work with. This is the 3rd vehicle I have purchased from this dealership and I would highly recommend this dealership to all my family and friends. A+++++ across the board for everyone Thanks Infiniti of Gwinnett it was a pleasure doing business More

review I drove all the way from Mississippi (420 miles) to finish a deal done by phone. everything worked out to perfection, which surprised me greatly. Eff I drove all the way from Mississippi (420 miles) to finish a deal done by phone. everything worked out to perfection, which surprised me greatly. Efficiency seems to be their byword More

Outstanding Dealership Had previously bought a car from here back in 2013 and had a great experience so I figured I should give them a look again and they did not disappoint Had previously bought a car from here back in 2013 and had a great experience so I figured I should give them a look again and they did not disappoint. I got a more than fair deal for my trade in and the vehicle I purchased was priced great. My sales person Vasile was extremely knowledgeable and treated us with great respect. The highlight for me was working with the sales manager Jana, she was funny, outgoing, and overall pleasure to work with. I absolutely recommend check this dealership out if you are looking into a new or pre-owned Infiniti. More

Amazing experience The dealership was very clean. Everyone there is very polite and professional. My sales person was Daryl Ferguson he was very knowledgeable and profes The dealership was very clean. Everyone there is very polite and professional. My sales person was Daryl Ferguson he was very knowledgeable and professional. I will definitely refer other's to him. Thank you More

A++++ We had a wonderful experience! Darryl was very knowledgeable and very thorough. We would highly recommend him for anyone on the market for a new car! We had a wonderful experience! Darryl was very knowledgeable and very thorough. We would highly recommend him for anyone on the market for a new car! We used the dealership for their financial services and Goran was also wonderful! We got a great rate and were very pleased with the smooth process. A+++ across the board! Thanks gentlemen and thank you Infiniti of Gwinnett for my dream car! More

Car purchasr This is the best dealership I have ever worked with. They are first class all the way around from sales to service! They think about and address eve This is the best dealership I have ever worked with. They are first class all the way around from sales to service! They think about and address every little detail possible! More

Great experience From initial handshake to the last, this process was as smooth and possible. Not a question remained unanswered. The knowledge and friendliness of From initial handshake to the last, this process was as smooth and possible. Not a question remained unanswered. The knowledge and friendliness of this organization is top notch. Mike really knows his cars. His passion comes through in his attention to every detail. Goran has that same energy about him. I left with a new ride and a new found appreciation of what the car buying experience should be. More