INFINITI of Gwinnett

Clean, comfortable environment. We worked with Darryl Ferguson and was impressed with his low key, but helpful sales approach. The time was taken to go over all of the unique features before I drove awa Ferguson and was impressed with his low key, but helpful sales approach. The time was taken to go over all of the unique features before I drove away. More

Velko provided the best car buying experience I’ve ever had. He was informative, professional, and there was no pressure. He was on top of every trivial request I had. He went over all my options in detail had. He was informative, professional, and there was no pressure. He was on top of every trivial request I had. He went over all my options in detail to help me make the best decision for me which was important (there was so many choices due to the huge inventory). Thank you, Velko! More

I really enjoyed the fact that this was a no pressure experience. My family and I were allowed all the time we needed to view the vehicle without people hovering allover us. But at the same time they wer experience. My family and I were allowed all the time we needed to view the vehicle without people hovering allover us. But at the same time they were available to answer questions. Honestly treated us like they knew us and that goes a long way. More

Velko was very professional and customer service was 1st Class. All negotiating was done over phone and email. He had everything ready when i arrived. Great Experience and a Great guy! Class. All negotiating was done over phone and email. He had everything ready when i arrived. Great Experience and a Great guy! More

Awesome first-class service with all parties involved. Clara and Sam were very friendly and knowledgeable. The whole process was seamless from beginning to end. Would recommend highly Clara and Sam were very friendly and knowledgeable. The whole process was seamless from beginning to end. Would recommend highly More

Great experience! Velko was very quick to respond (I did most negotiating over the phone). He sent all needed paperwork by email so I was only in the dealership for about 30 minutes to trade in and pick up most negotiating over the phone). He sent all needed paperwork by email so I was only in the dealership for about 30 minutes to trade in and pick up my new car! Velko was extremely friendly and helpful! More

Dealership was very nice clean and welcoming to my family. We were greeting at the front desk and was not bombarded by the sale staff while we were looking to purchase a vehicle. We had contacted our family. We were greeting at the front desk and was not bombarded by the sale staff while we were looking to purchase a vehicle. We had contacted our sales person first by phone before coming into the showroom. Our Salesperson Darryl Ferguson was very knowledgeable and answered all of our questions and has followed up by phone and email after the vehicle purchase. More

My experience hasn’t been good! Just yesterday I got a message on the screen in the truck saying sonar system error please see dealer for assistant I haven’t even had a vehicle for a month yet! Not to men message on the screen in the truck saying sonar system error please see dealer for assistant I haven’t even had a vehicle for a month yet! Not to mention the black marker that was all over the back seat and on the rug! This vehicle was explained to me over the phone as in excellent condition and was not! The vehicle also has scratches all over it that I did not see until the next morning since the vehicle was purchased at night. I understand it was a use certified used vehicle but the scratches should have been talked about as well as the black marker that was written all over the seats and on the carpet should have been mentioned. I could have made a decision if I wanted to purchase that vehicle still or not after being told about these things. I would’ve moved on to the next vehicle and still purchased one just not the one I did because there where more just like it! So it’s been one thing after another for me. The maintenance light came on when I was headed back home for an oil change!! I didn’t even have the vehicle 24 hours!!! This has just not been a good experience for me! So referral would been far fetched in my situation. I found the same vehicle that I went to get from them 400 miles away, at another location and because it was not at a Infiniti dealership I decided to go with this dealership! I know now that I made a mistake and I should’ve went with the first one! I am leaving this rating for the next person that decides to get a vehicle from this dealership to make sure that you go over everything twice and never purchase a vehicle at night especially from this dealership! More

This is the second car I have purchased from this dealership. My sales consultant, Benson Vo, was phenomenal. He worked out a test drive of two vehicles during lunch and we wrapped up an excellent de dealership. My sales consultant, Benson Vo, was phenomenal. He worked out a test drive of two vehicles during lunch and we wrapped up an excellent deal the next morning. Benson was polite, personable and knowledgeable. I could not have asked for more. Additionally, the Finance Manager was superb. He remembered me from my previous purchase. I continue to go back for all of my service as well They service team is fast and efficient! Great dealership and people! More

My car buying experience was excellent. Mark Preston did a phenomenal job explaining all my options and answering all of my questions. As a result, my experience was smooth and I got a great deal. I am a a phenomenal job explaining all my options and answering all of my questions. As a result, my experience was smooth and I got a great deal. I am a very happy customer. I will definitely be referring him to friends and family. More