INFINITI of Hoffman Estates

Great service performance by Carlo, service writer. I drove to the dealership, informed Carlo what I needed done, he informed me how much it would cost me, he asked me permission if they can do a diagnos drove to the dealership, informed Carlo what I needed done, he informed me how much it would cost me, he asked me permission if they can do a diagnostic check on my car, and informed me what preventative maintenance I needed done and how much it would cost. Carlo is very knowledgeable and is good at what he does. More

This was our first time bringing our SUV in since we purchased it in May, the service was absolutely fantastic, we brought it in for what turned out to be a noise problem, the problem was resolved and purchased it in May, the service was absolutely fantastic, we brought it in for what turned out to be a noise problem, the problem was resolved and we had the oil changed. We were given a loaner SUV and an estimated time that it would be ready, everything was right on time, and they washed it, great service department. More

Hello Covid! Enforce employee mask wearing! Ridiculous disrespect for staff and customers. I considered canceling my purchase due to lack of responsibility. Glad to get the xxxx out alive. disrespect for staff and customers. I considered canceling my purchase due to lack of responsibility. Glad to get the xxxx out alive. More

Joel was great and so was the manager of the dealership! The amount of time it took to buy the car was ridiculous though.. person in finance services was borderline rude and it took the fun out of the new p The amount of time it took to buy the car was ridiculous though.. person in finance services was borderline rude and it took the fun out of the new purchase. 5 stars for Joel and overall experience and a half star for JJ! More

Sebastian was very helpful and knowledgeable. He explained to me a lot about my newly purchased used 2015 Infiniti q70S. Overall it was a good experience. Thanks for the car wash 😁 explained to me a lot about my newly purchased used 2015 Infiniti q70S. Overall it was a good experience. Thanks for the car wash 😁 More

I would like to note the professional assistance in the selection and selection of a car from Stan Malica. Fast processing of all documents, friendly and attentive attitude towards customers. Good select selection and selection of a car from Stan Malica. Fast processing of all documents, friendly and attentive attitude towards customers. Good selection and prices. I leased a QX-60, I will recommend this dealership to all my friends. More

I appreciate the professionalism and the no-nonsense direction provided on servicing your vehicle to what is needed and only needed.It is a pleasure to deal with an automobile dealership that is profess direction provided on servicing your vehicle to what is needed and only needed.It is a pleasure to deal with an automobile dealership that is professional and honest More

Alex was very friendly, helpful and informative. Kept us informed throughout the whole process of our new vehicle purchase/lease. This is the first time we leased a vehicle and Alex, Sharif and George were informed throughout the whole process of our new vehicle purchase/lease. This is the first time we leased a vehicle and Alex, Sharif and George were extremely helpful explaining the leasing process to us More

The service here was great! The advisers were very nice and provided me with a car to use while my was in repair. Definitely recommend this! and provided me with a car to use while my was in repair. Definitely recommend this! More

Very pleasant and friendly people, professional service, customer focus Very pleasant and friendly people, professional service, customer focus Very pleasant and friendly people, professional service, cus customer focus Very pleasant and friendly people, professional service, customer focus Very pleasant and friendly people, professional service, customer focus More