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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,017 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,017 reviews
August 30, 2020
Joel was amazing to work with! He was extremely knowledgeable and took the time to explain everything & every button! Above&beyond! Would recommend to family! knowledgeable and took the time to explain everything & every button! Above&beyond! Would recommend to family! More
by Hillary
Employees Worked With
Helpful August 28, 2020
It was a great experience. Sebastian had all the work done efficiently, and my 2001 I30 looked like a new car it was beautifully cleaned. done efficiently, and my 2001 I30 looked like a new car it was beautifully cleaned. More
by Jsstaerkel
Employees Worked With
August 28, 2020
So far so good after the transition from Motor werks to Zeigler. Will be back for a oil change shortly and tire rotation. Carlo was very courteous and attentive. Zeigler. Will be back for a oil change shortly and tire rotation. Carlo was very courteous and attentive. More
by Tarzan
Verified CustomerEmployees Worked With
Carlo Alvar
August 27, 2020
From the sales reps to the service department, I have had excellent experiences at the Infiniti Hoffman Estates location. Everyone is always friendly and the team makes it clear that they value their custome excellent experiences at the Infiniti Hoffman Estates location. Everyone is always friendly and the team makes it clear that they value their customers. More
by J. Ellis
August 27, 2020
Carlo is one of the most professional service advisors I have ever worked with. He is definitely an asset to Infiniti of Hoffman Estates. I was kept informed of the needed repairs daily. He went above and b have ever worked with. He is definitely an asset to Infiniti of Hoffman Estates. I was kept informed of the needed repairs daily. He went above and beyond to make sure the repairs were done correctly and was affordable. His hard work is definitely appreciated. I have already referred him to friends and family that own Infiniti vehicles. More
by REZ_JACKSON
Employees Worked With
Carlo Alvar, Doug Hirsch
August 26, 2020
I went to Ziegler Hoffman Estates to perform service on the certified 2018 Infiniti Q50 Hybrid I bought in Sept. when it was still Motor Works. Service was well done after some negotiation with the used ca the certified 2018 Infiniti Q50 Hybrid I bought in Sept. when it was still Motor Works. Service was well done after some negotiation with the used car manager. Doug was the service rep and I think he tried to ensure my satisfaction. More
by SMPALINSKI
Employees Worked With
Doug Hirsch
August 24, 2020
Carlo was very helpful identifying what service was needed. It was easy to schedule a suitable time and get a loaner. Vehicle was ready when promised. needed. It was easy to schedule a suitable time and get a loaner. Vehicle was ready when promised. More
by JOSEPHJS
Employees Worked With
Carlo Alvar
August 24, 2020
If you are buying a new car at Infiniti of Hoffman Estates, ask for Alec. He is very friendly and professional. Thank you for making my visit pleasant. Estates, ask for Alec. He is very friendly and professional. Thank you for making my visit pleasant. More
by Infiniti
Employees Worked With
August 21, 2020
Carlos is such a nice/caring guy, and he treats all the customers with great profession. He gives great service every day that he’s in the job. customers with great profession. He gives great service every day that he’s in the job. More
by Rey
Employees Worked With
Carlo Alvar
