INFINITI of Kansas City

Excellent experience Received a fair deal and the personnel was very knowledgeable, courteous and friendly. Brenan and John was very helpful and it was a great experience. Received a fair deal and the personnel was very knowledgeable, courteous and friendly. Brenan and John was very helpful and it was a great experience. The whole team is very good. More

Awful experience Jay told us to find a weekend with lots of errands to run so we could test drive the car and see how it functioned with our family. His idea, not our Jay told us to find a weekend with lots of errands to run so we could test drive the car and see how it functioned with our family. His idea, not ours. When we told him we were ready to test drive he said: "Sorry, without a working deal meaning agreeing on numbers and evaluating your trade our policy will not allow for a car just to be check out for a weekend. Our Management Staff is strict on this policy." Being told one thing but then being told we have to essentially buy the car first is not how it should be done. They made us feel as if we should be lucky to have the chance to buy a car from them. More

Great Buying Experience Joe was great to work with and well informed about the car. I never felt pressured and got a fair trade out of my old FX35. Joe was great to work with and well informed about the car. I never felt pressured and got a fair trade out of my old FX35. More

Purchase 2017 QX60 One of the best car buying experiences we have had, highly recommended. They made the whole experience easy and enjoyable. We will definitely do bus One of the best car buying experiences we have had, highly recommended. They made the whole experience easy and enjoyable. We will definitely do business with them again. More

Excellent I had a great experience. The whole team was exceptional, from Mark, Dallas, John, Jake, Kim - all the way to the detail guys, whose names I did n I had a great experience. The whole team was exceptional, from Mark, Dallas, John, Jake, Kim - all the way to the detail guys, whose names I did not get. Everyone did a fantastic job. More

Easy and Quick Mark really helped and made they buying experience pretty painless. I was getting rid of my Q50 lease and going to a purchase of a QX60 and it was a Mark really helped and made they buying experience pretty painless. I was getting rid of my Q50 lease and going to a purchase of a QX60 and it was a pretty simple and easy process. I think I was in the dealership for a total of 90 minutes and got exactly what I needed. Mark even found my sunglasses in my old car and had them waiting for me at the front desk after I left to make sure they made their way back to me. More

Great Team, Great Service. Thank you Tom. Great service, fast and easy. Friendly team, Tom was great. Felt welcome and received great assistance. Tom and Dallas answer all my questions. Thank Great service, fast and easy. Friendly team, Tom was great. Felt welcome and received great assistance. Tom and Dallas answer all my questions. Thanks to them both. More

Great service Mark made the purchase of our new Infiniti QX80 absolutely painless. We live 150 miles from their dealership, shopped online and negotiated the price Mark made the purchase of our new Infiniti QX80 absolutely painless. We live 150 miles from their dealership, shopped online and negotiated the price over the phone as well as the price for my trade in. Mark then drove my new Infiniti from the dealership to our home in Columbia. We signed the papers in our kitchen and he took my trade-in back to the dealership with him and the deal was done! Could not have been a better experience! More

Great Experience, Very Happy with My Purchase Everyone I worked with at Infiniti of Kansas City was professional and I feel very much at home there! the car looked great when i picked it up and t Everyone I worked with at Infiniti of Kansas City was professional and I feel very much at home there! the car looked great when i picked it up and the customized wheels look amazing. Great work guys!! More

Q50/Q70,Test Drives/Lease The dealership is always clean no matter what time of the year and has always been attentive. Not lurching attentive, just attentive. The sales tea The dealership is always clean no matter what time of the year and has always been attentive. Not lurching attentive, just attentive. The sales team and management have always looked for the exact car or cars I have described and get them ready for me to drive. I have enjoyed working with Mark and my recent Q50 was my second Infiniti that he has helped me with. (My last was a G37 and in 2013) This is one of the better top tier dealerships in the Kansas City Metro for sure. If your looking for an Infiniti, come see these guys. More