INFINITI of Kansas City
Merriam, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great car-buying experience Upon finding a used car I wanted, I called and was informed it would be about 5-7 days for me to be able to test drive the vehicle, as it just arrived Upon finding a used car I wanted, I called and was informed it would be about 5-7 days for me to be able to test drive the vehicle, as it just arrived on the lot. I expressed my extreme interest and 2 days later the car was ready for me to take overnight to drive, fully detailed, inspected, and cleaned. I purchased the next day. Everyone was so accommodating, and I was treated so well. As a woman, I encounter my fair share of not-so-lovely car salesman, as this has happened both times I've purchased a car. My experience at Infiniti was luckily the opposite, as Mark and Zach treated me with nothing but kindness and equality. These guys went above and beyond to get me in my car quickly, and I'm so happy I purchased from them, and I'll continue to buy from this dealership. More
Great experience and no pressure Jay asked great questions to determine what is important to us in a vehicle. No pressure, just wanting to find the best fit. Great experience! Jay asked great questions to determine what is important to us in a vehicle. No pressure, just wanting to find the best fit. Great experience! More
Great experience buying our new car Jay was excellent in finding the right vehicle at the right price . We had shopped for several other brands and Infiniti and the people stood out. I Jay was excellent in finding the right vehicle at the right price . We had shopped for several other brands and Infiniti and the people stood out. It was an easy decision. More
NO pressure and Great customer service I always appreciate when I walk in a dealership there is NO pressure to purchase or obtain information from me. The customer service was excellent an I always appreciate when I walk in a dealership there is NO pressure to purchase or obtain information from me. The customer service was excellent and I appreciated all my questions answered from both Tom and Dallas. More
I had a great experience from start to finish. We walked into the dealership knowing we wanted a used QX60. After talking to a salesman and the manager, we found one that was going to be ready the We walked into the dealership knowing we wanted a used QX60. After talking to a salesman and the manager, we found one that was going to be ready the following week. Everyone was professional and very nice. More
Working with Jay was a pleasant experience Working with Jay on the purchase of a pre-owned 2014 Toyota Avalon was a pleasant experience. He was helpful & honest. The car was cleaned up and read Working with Jay on the purchase of a pre-owned 2014 Toyota Avalon was a pleasant experience. He was helpful & honest. The car was cleaned up and ready for pickup as promised. More
Amazing Car Buying Experience My husband and I had a great experience in our new car buying adventure. Our salesman Jay Fitzharris, was so delightful to work with and my husband a My husband and I had a great experience in our new car buying adventure. Our salesman Jay Fitzharris, was so delightful to work with and my husband and I both agreed it was the most pleasant carbuying process we have ever had! He was absolutely great to work with! Also, thought the business manager, Dallas, and signing papers to getting a great instruction on how to work the car from Jake was just great! More
Service Dave Grooms is absolutely the best, anytime that I need anything, I always call him and he takes wonderful care of me. Love the Service!! Dave Grooms is absolutely the best, anytime that I need anything, I always call him and he takes wonderful care of me. Love the Service!! More
Excellent buying experience! I recently leased a Qx60 and the process couldn't have been any better. There was no pressure whatsoever and they were very honest with the xxxxxxand I recently leased a Qx60 and the process couldn't have been any better. There was no pressure whatsoever and they were very honest with the xxxxxxand con's of leasing. I've only bought before and this was my first time leasing, so I had a lot of questions. I never once felt like I was asking a dumb question and whether it was Mark, Robert, or John there was always someone there to help and answer the question. I've always been very happy Infiniti of KC, whether it be buying a new car or using the Service Center. Because of the first rate experience and service, they have a very loyal customer. More
Excellent! Tom was wonderful to work with! I appreciated him being patient with me when making my decision and not pressuring me! It is a beautiful dealership! Tom was wonderful to work with! I appreciated him being patient with me when making my decision and not pressuring me! It is a beautiful dealership! More