Back

INFINITI of Lynnwood

Lynnwood, WA

4.6
550 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

Directions

By Type

Showing 550 reviews

June 25, 2024

Quick, efficient, and Friendly. Wish you were closer. Thanks to all your associates, for the great service! More

by Terence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Terence, thank you so much for the positive review! We are so pleased you enjoyed your visit to INFINITI Of Lynnwood! Thank you again for the great review! We look forward to your next visit! Take care!

June 22, 2024

Javier was very accommodating and a pleasure to work with on the car purchase long distance. More

by rlschafer99328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel Christmas
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hello Rlschafer99328, we appreciate you taking the time to leave us this feedback, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

June 21, 2024

Joel is peak perfection of Service Advisors! Always communicative and transparent and sets excellent expectations. Car was serviced well and a fair price and loaner was in great condition. Can c More

by paulfosterrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Paulfosterrealestate, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

June 19, 2024

All work and charges were explained clearly. The work was performed to my expectations and Joel provided informative and and helpful service. More

by normant180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hello Normant180, we appreciate you taking the time to leave us this feedback. We're so happy you found Joel to be so supportive during your experience here at INFINITI Of Lynnwood. Thank you again for the great review!

June 19, 2024

The staff kept me informed of what was needed to be done. Great job. Thank you! More

by mcgareymary
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hello Mcgareymary, we appreciate you taking the time to leave us this feedback. Thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Lynnwood! Thank you, and have a fantastic day!

June 13, 2024

I love the Lynnwood Infinity dealership. They are always responsive and professional. They explain specifically what the problem may be and how it can be fixed. I highly recommend them. More

by christensen888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hi Christensen888, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

My service man, Joel White immediately went to work installing the part ordered, and had me on the road in less than 30 minutes. Life is good More

by donrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your feedback and 5-star review Don! We are so glad to hear Joel was able to get you in, and on your way in such a timely fashion! Thank you, and have a fantastic day!

June 09, 2024

The vehicle was listed at a certain price but for some reason they increased that price on the purchase and sale agreement without any explanation. I was told that I would get a credit because the car had More

by Q50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan (Service Dept) - A+++
Oct 18, 2024 -

INFINITI of Lynnwood responded

Q50, we apologize for missing your review. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (425) 563-6600 so we may assist you in moving forward towards a resolution.

June 03, 2024

excellent communication and prompt service. Detailed explanation of service options based on mileage and time. Service charges given up front. More

by howard_nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Howard_nelson, thank you so much for the positive review! We are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

May 31, 2024

Joel White is outstanding in the service he provided. I highly recommend him to anyone wanting to have their vehicle serviced at this facility. More

by jfholford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Jfholford, we are very happy we could provide you with a positive experience! Joel is truly an asset to the Infiniti of Lynnwood team, we are pleased to hear he provided you the exceptional customer service you deserve! Thank you for the great review!

...
12
...