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INFINITI of Lynnwood

Lynnwood, WA

4.6
550 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

September 25, 2023

Ben was excellent—he gave us the information we needed, offered guidance and the team beat his estimate of completion time! A good experience. More

by wende.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Sep 25, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review! We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 23, 2023

People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More

by renlibo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Harkins, Adam Krilevich, Mauricio Monico
Sep 25, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your visit and for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

September 20, 2023

Classic waiting game, unwilling to work with me or help. Just pressured me to buy. More

by eeroyse14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Lonsdale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Monico
Sep 21, 2023 -

INFINITI of Lynnwood responded

We are sorry to learn that your experience was not a positive one. We never want our clients to leave disappointed and we welcome every opportunity to learn how we could have made your purchase process a better one. Please reach out to our Management team at customercare@infinitioflynnwood.com or (425)409-6274 if you would like to discuss your experience further. We look forward to hearing from you.

September 19, 2023

Ben always provides exceptional customer service. He explains everything thoroughly. Everyone is friendly and knowledgeable. More

by mmjdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Sep 19, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are that happy that Ben provided you with exceptional customer care once again and it is always our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

September 18, 2023

Joel made an effort to make sure the vehicle was done on time and the car looked great! The car wash and vacuum was much appreciated! More

by stacey_doughenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you!

September 14, 2023

The Lynnwood dealership is very customer service oriented. The 2013 QC80 is our 4th car that we bought from Sunil Loprinzi over the years. Sunil takes great care of our family! More

by tracy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz, Kyra Russo
Sep 15, 2023 -

INFINITI of Lynnwood responded

Congratulations Tracy on your new car and thank you for your continued loyalty. We are happy that Sunil and our entire team provided you with an exceptional experience during your visit and it was our pleasure working with you once again. Thank you for choosing INFINITI of Lynnwood, we appreciate you and your business!

September 14, 2023

The service department is very courteous and professional. Ben, the service advisor, provided excellent customer service. The wait time was as estimated. More

by Elena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Sep 15, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you!

September 13, 2023

Great experience buying my first car with Infiniti of Lynnwood. Honest people doing business, responsive, and followed through with their promises. More

by junowhatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Sep 13, 2023 -

INFINITI of Lynnwood responded

Congratulations on your new car and thank you for choosing INFINITI of Lynnwood! It was our pleasure assisting you and we are grateful for your kind review. We are happy that our team provided a great purchase experience for you and we welcome every opportunity to assist you again in the future. We appreciate you and your business!

September 13, 2023

Attentive and responsive very quickly. I purchased the car from 3,000 miles away and it was exactly what it was represented as. Highly recommended More

by edstuart1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

INFINITI of Lynnwood responded

Congratulations on your new car and thank you for allowing INFINITI of Lynnwood to assist you with your new car purchase. We are happy that our team provided an attentive and responsive experience for you and we are grateful for your kind review and recommendation. We appreciate you and your business and welcome every opportunity to work with you again in the future!

September 11, 2023

Joel provided fast and excellent service. Took the time to converse like a real genuine person. Only issue, which Joel has no control over, is the transaction fee if you use a credit card. Ma More

by boglescott
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our payment system. We will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

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