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INFINITI of Lynnwood

Lynnwood, WA

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Employees
Reviews
Vehicles
4.6
550 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

July 04, 2023

I appreciated the service but man their response time is horrible for setting up my appointment. You would think if someone wrote a $40k check you would be making sure everything is good to go. More

by seven_dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio and financial guy not sure
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July 03, 2023

My 33 year old Q45 had a rough running engine. The problem was fixed promptly and to my satisfction More

by MIKE@MHC.BUILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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July 03, 2023

With Infinity and specifically Joel, I feel like I am a member of the family. Joel always make sure that I get all my needs taken care of. I have such confidence in Joel that I follow all of his recommenda More

by judywoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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July 01, 2023

I was greeted in the bay by the rep, on time and the car was done on time and my car was clean when I drove away! Thanks!! More

by cynthialichfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Cynthia for your recent visit and 5 star review. Thank you for choosing INFINITI of Lynnwood. We appreciate you and your business!

June 30, 2023

This dealership serviced my car in a professional manor and fair price.I recommend getting your Infiniti serviced here. More

by jason.m.beaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra
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Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Jason for taking time to share your 5 star review and recommendation! We are happy to hear that your experience with our team was professional and fair priced and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

June 30, 2023

Great people to work with. Scheduling for auto service was easy and quick, very informative. More

by Judy Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

We appreciate you Judy! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and it is our pleasure providing you with a great customer experience!

June 30, 2023

Service is always outstanding. Joel and Ben are great; they always listen to my concerns and do their best to help work through it. More

by 123lindalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Ben
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Jul 01, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your continued business! We are that happy that Joel and Ben continue to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood and for your continued loyalty to our service team!

June 29, 2023

Service was outstanding. Joel was friendly and knowledgeable and answered all my questions. I will be using this location for all of my oil changes etc. More

by Paula.harrigan99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Paula for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

June 28, 2023

Horrible service. damaged my car, and tried to blame me when I haven’t had my car for 30 days from the dealership More

by calvinthartley
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kyra. Jason lonsdale. Maruiceio
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June 28, 2023

Greeted when I arrived. I was getting an oil change. He had done his homework on my vehicle and there were 3 other services I needed. I okayed them and he arranged a ride More

by pjlittrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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Jun 28, 2023 -

INFINITI of Lynnwood responded

Thank you for choosing INFINITI of Lynnwood and for allowing Ben and our team to assist you with your service needs. We are happy that your visit was a positive customer experience from start to finish and we will look forward to seeing you next time! We appreciate you!

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