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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
419 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 419 reviews

January 29, 2024

Great customer service, I strongly recommend going there this guys are very helpful and professional. More

by Victor G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

INFINITI of Lynnwood responded

Thank you Victor for choosing INFINITI of Lynnwood! It was our pleasure assisting you and we are grateful for your kind review and recommendation. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

Helpful
January 29, 2024

Ben was honest, caring, and thoughtful in helping me with a few of my car issues. I would definitely come back to Infiniti because of my great experience! More

by joylucas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review and loyalty. We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
January 29, 2024

I appreciate the service and friendliness of the team. Easy to schedule and communicate. Thanks! More

by lynnae_1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

Helpful
January 29, 2024

Ben was responsive and attentive. Everything went well and smoothly. I am satisfied about the experience. More

by Sadman30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for your business and happy that Ben provided you with an attentive customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
January 24, 2024

Joel White is a great service advisor. Thank for your kindness .and fixing our door issue in the most professional manner. More

by sshimp301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time.

Helpful
January 24, 2024

The service met my expectation, no surprises. The waiting area needs some maintenance. The faucet near coffee machine need to be tightened up. It was loosed when I was there two years ago. More

by vince747
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your recent service visit and for taking the time to share your review and feedback regarding our faucet. It was our pleasure assisting you once again and we will look forward to seeing you at your next visit with us. Have a wonderful afternoon!

Helpful
January 23, 2024

Excellent service. Ben is very happy informative. The lounge is comfortable. Loaner car was clean as well. More

by eugenedguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
January 22, 2024

The service was done in a timely manner. Appreciate Joel's customer service and helpfulness. More

by Max A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for you and your business! We will look forward to your next visit with us.

Helpful
January 15, 2024

Fast. Efficient. Friendly. Clean. Competent. Easy to schedule. Thorough. Nice people to work with. I was pleased. More

by tcal85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

INFINITI of Lynnwood responded

Thank you for taking time to share your 5 star review! We are happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Wishing you all the best in the New Year!

Helpful
January 11, 2024

Excellent customer service. I asked them to put my front plate bracket on the vehicle while it was there for service because I was uncomfortable drilling into the bumper of a le More

by SCHOEPHW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

INFINITI of Lynnwood responded

We appreciate you and we are happy to hear that once again your experience with our team was a positive one. Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

Helpful
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