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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

December 30, 2016

Sales approach Adams approach was refreshing and I felt the Infiniti shopping experience was like none that I had ever encountered. I knew I would like the car but More

by Aryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jan 05, 2017 -

INFINITI of Naperville responded

Thank you very much for the purchase of your new Infiniti from Infiniti of Naperville and in doing so becoming a part of our dealership family. It is wonderful to hear that your buying experience was like nothing you have ever encountered . Please come and visit us again soon when your vehicle is ready for its first oil change, but until then happy and safe driving this winter!

December 29, 2016

Really good They did all the work while we relaxed. They worked with us the whole way through. Everyone was helpful and knowledgeable. Thanks for everything infin More

by jamila juzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim McColgan, Alex Jaquez, Kelvin Nunez, Jon Hale
Dec 29, 2016 -

INFINITI of Naperville responded

The Infiniti of Naperville staff works very hard to make every customer experience helpful and knowledgeable so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and your recent vehicle purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving this winter!

December 29, 2016

Best experience ever at a car dealership Would recommend to all my friends and family. The atmosphere was calming and relaxing. Beautifull showroom. All the staff were warm and friendly. Ra More

by Ltryba2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Dallas Carlson
Dec 29, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!

December 29, 2016

Excellent customer service Christian communicated effectively over phone. Alex has great customer service and support. He was very professional and worked quickly. He was ver More

by Munira Moosajee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jaquez, Jon Hale
Dec 29, 2016 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process professional and efficient. Please feel free to recommend our dealership to any of your family or friends and have a wonderful winter!

December 29, 2016

Great Saleman/Great Delaership Our experience with Adam Murczek and Infiniti of Naperville was excellent. Adam was very knowledgeable and helpful, from start to finish. Very friendl More

by aprdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Jon Hale, Justin Rogers
Dec 29, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this New Year!

December 28, 2016

Super Alex ! Today I stopped at this infinity dealership Alex Jaquez helped me alot by narrowing my options to the car that will fit my needs. Alex did great job w More

by Wahids430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jaquez
Dec 29, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the perfect DealerRater score and your positive review of our Dealership and the Sales Staff. Alex Jaquez is one of our many exceptional Sales Professionals and we are very happy to hear that you found your experience with him to be helpful and professional. We look forward to seeing you again in the future when we get your perfect vehicle color in stock and have a happy/safe New Year!

December 28, 2016

Q50 deal I bought my car from this dealer and I dealt with Alex Jaquez . Great shopping experience one of the best deals in the midwest. He was very professio More

by moe_alkhatib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jaquez
Dec 29, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

December 28, 2016

New QX60 purchase This is the second vehicle we've purchased from this dealership in the last 2+ years. Our first experience working with Dale and his team was so posi More

by rhefley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone, Adam Murczek, Dallas Carlson, Jon Hale
Dec 29, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Adam Murczek and of course your Infiniti purchase. We are very happy to hear that the service you received from Adam was just as positive as your previous dealership experience. Feel free to give us a call if you have any future questions and happy/safe driving in your new Infiniti!

December 27, 2016

Great customer service!! Great customer service at Infiniti of Naperville! I was shopping for a Q60 and did visit multiple locations trying to get the best deal with best serv More

by george86s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Swanson, Jon Hale, Justin Rogers
Dec 29, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Michael Swanson was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

December 27, 2016

Best Christmas Gift Ever Adam Murzack is the best salesman man I have ever seen, I came to infinity store just to get some accessories for my truck and started to talk to Adam More

by Nicko492000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Jim McColgan, Debbie Hansen, Adam Murczek, Dallas Carlson
Dec 29, 2016 -

INFINITI of Naperville responded

Thank you for the perfect DealerRater score and for continuing to be a part of our Infiniti of Naperville family. Please feel free to recommend Adam Murczek and our dealership to any of your family or friends. From the entire Infiniti of Naperville staff happy and safe driving this winter!

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