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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

November 15, 2016

Excellent purchasing experience After putting off purchasing a new truck because we absolutely DREAD the process, we finally purchased an Infiniti QX80 earlier this month. The proce More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Carlson, Michael Jaquez
Nov 17, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

November 13, 2016

Great Experience This was by far the best experience I have had purchasing a vehicle. Joe went out of his way to let me take my time deciding on the right car for me. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Peters
Nov 17, 2016 -

INFINITI of Naperville responded

Thank you for the outstanding review, the perfect DealerRater score and for purchasing your new vehicle from Infiniti of Naperville. We are very happy to hear that the time you spent with Joe Peters was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!

November 12, 2016

CAdam ustomer Service We were very impressed with the service we received from Adam Murczek. He was a true professional, knowledgeable, and even funny at times. Answered More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Adam Murczek, Justin Rogers
Nov 17, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our new facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this holiday season!

November 12, 2016

New Q50 Adam Murczek was terrific to work with and he took the time to explain all the features during our test drive. He is very knowledgeable and we got a More

by PMB50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Nov 17, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this fall!

November 12, 2016

Easy, professional and thorougg4 Randy was very professional and understood my needs for car. He explained all features and options based on my needs. Justin reviewed every detail o More

by K Previti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers
Nov 17, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Randy Chin was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

November 10, 2016

Purchase of Vehicle We were very happy with the service we received while purchasing our new vehicle. They were very efficient and friendly to work with. I would recomme More

by mschrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Dallas Carlson, Gerry Garcia
Nov 17, 2016 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Gerry Garcia. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!

November 09, 2016

The Best Experience I had an amazing experience at Infiniti of Naperville. I would recommend anyone and everyone to look request for Adam Murczek. He is, without a doubt, More

by jho777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Nov 17, 2016 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Adam Murczek always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this holiday season!

November 08, 2016

Extremely customer friendly, prompt, and responsive Purchased a q50 hybrid with technology package. Dealership has a large selection of cars, and the sales manager Dale Morrone personally met with us an More

by SR10326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Wolski, Hilary Owens, Jon Hale, Justin Rogers
Nov 17, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Jon Hale, Hilary Owens and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

November 06, 2016

Friendly Welcoming Staff/Management The Infiniti dealership has great management and Adam is a wonderful salesman to work with. He was very friendly, knowledgeable, and willing to take t More

by Car123
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
Nov 07, 2016 -

INFINITI of Naperville responded

Thank you for your exceptional review of the Infiniti of Naperville staff. We truly appreciate your visit and your business. Please feel free to recommend our dealership to any of your family or friends. We wish you all the best this fall and look forward to seeing you again soon!

November 06, 2016

my experience was wonderful they made me happy my name is Marco and i rate this as excellent because Michael Jaquez and Dallas Carlson made me a happy customer. i highly recommend those two gentle More

by Marco Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Carlson, Michael Jaquez
Nov 07, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!

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