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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

July 08, 2020

This is my 2nd lease through infinity of Naperville. They not only have the best selection of new vehicles, but they make the process smooth and enjoyable. More

by Amy Brown
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2020 -

INFINITI of Naperville responded

Thank you so much for your continued patronage with our dealership! It makes our day to hear someone not only had one good experience, but two. Thank you for sharing as well! -Your Friends at INFINITI of Naperville

July 07, 2020

This place is very clean and staffs are very nice. I felt very comfortable talking to the sales agent, Michael Howell and to the manager, Garret. They are both professional and accommodating. I am very pleas More

by Wonder Woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett, Michael Howell
Aug 01, 2020 -

INFINITI of Naperville responded

From start to finish we try to provide a top-notch experience. It sounds like we accomplished that for you, thank you so much for sharing! It really means a lot and I hope we can continue to match that level of service going forward. -Your Friends at INFINITI of Naperville

July 01, 2020

Peter was great in helping me finalize my purchase and very patient. The process took time but ultimately I got a great deal at a great price. More

by Marcy W.
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Bozich
Aug 01, 2020 -

INFINITI of Naperville responded

Thank you for taking the time to share your experience! We're glad we could assist you and look forward to assisting you if you need anything in the future. -Your Friends at INFINITI of Naperville

July 01, 2020

Very pleased with the salesman Mark Roncone. He explained everything well and was professional. Joe Limjuco, Business Manager, made the finance portion a breeze. Highly recommend visiting Infiniti of Napervi More

by angio1188
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Feb 19, 2021 -

INFINITI of Naperville responded

Thank you for the review! Mark is one of our best so we really appreciate you sharing your experience. -Your Friends at INFINITI of Naperville

July 01, 2020

My time there went smooth and easy and although I wasn’t there to buy a car, Adam was very helpful in helping me choose which car I like. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Aug 01, 2020 -

INFINITI of Naperville responded

We're happy to hear you had a good experience. Whether you're here to buy a vehicle or simply just have a few questions to answer we strive to provide great service. Adam is one of our best and I know he appreciates you sharing. -Your Friends at INFINITI of Naperville

June 29, 2020

Came in and was greeted right away. Asked what brought me in, test drove and smooth sailing all the way to driving away. Awesome people to do business with. More

by demonssz
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Soderlund, Mark Roncone
Aug 14, 2020 -

INFINITI of Naperville responded

Thank you for the positive recommendation and for taking the time to share it! Your experience is exactly what we strive to provide and we look forward to continuing to assist you in the future. -Your Friends at INFINITI of Naperville

June 28, 2020

Outstanding purchasing experience. Randy Chin, Dale Morrone, & Joe Limjuco were great to work with. They made the transaction seamless. Thank you for the positive interaction. Signed, sealed, & deliver More

by Rfelici
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

INFINITI of Naperville responded

Thank you for the review! So glad to hear your had a great experience from top to bottom. -Your Friends at INFINITI of Naperville

June 27, 2020

While Purchasing my QX50 , the sales process Fell short. While Purchasing my QX50 , the sales process Fell short. At no time did I feel valued as a potential buyer or was the new car buying experience pres More

by RD
Recommend Dealer
No
Employees Worked With
Randy Chin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

INFINITI of Naperville responded

Hello RD, Thank you for taking the time to share your experience. I am sorry to hear that we fell short of your expectations. I spoke with Randy and we have made some adjustments to ensure higher customer satisfaction moving forward. Dale

June 25, 2020

Bought a 2026 Q50 sport. Good service and loved the solo test drive. Walked away for a few weeks to ensure my confidence in my decision. Came back and was given the same price even after a price spike acros More

by Wendrtj
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel DuBois
Aug 14, 2020 -

INFINITI of Naperville responded

Thank you for taking the time to share your experience! I wish we had been able to make the plate transfer and other elements clearer for your first purchase and will strive to do better in the future for our first time buyers. Thank you again for sharing! -Your Friends at INFINITI of Naperville

June 25, 2020

Mark was great, did everything I asked I drove up from Columbus oh he even came in on his off day, he found me the perfect car and executed a flawless transaction. More

by onemanarmy02
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Aug 14, 2020 -

INFINITI of Naperville responded

Thank you for the kind words! I'm so glad you had such a great experience, especially coming from a couple states over. I know Mark appreciates it as well. -Your Friends at INFINITI of Naperville

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