Ide Honda

Superior service department staffed by people who care! From the first appointment over 12 years ago to the latest one today, I have always received courteous customer service from everyone in the service d From the first appointment over 12 years ago to the latest one today, I have always received courteous customer service from everyone in the service department at Dick Ide Honda. Mark Frey and his team are always fair and considerate. In particular, I have know Jim Milella all those years, and he is always my first best source of help and assistance for any car problem, even for my other non-Honda vehicle in the old days. I have recommended this dealership and this service department to many friends, and I will continue to do so wholeheartedly! More

Best service department I am writing to tell you how very much my family appreciates Ide Honda service department and especially Jim Milella. I have known Jim for many years I am writing to tell you how very much my family appreciates Ide Honda service department and especially Jim Milella. I have known Jim for many years there and he remains a dedicated service advisor for my 3 Honda vehicles (purchased before I knew about Ide Honda). He is thorough, helpful and always tries to make my service visits as easy as possible. Most especially, Jim is a good natured gentleman and I always trust his service advice. If I buy another Honda, it will be at Ide Honda because of this service department. More

new vehicle purchasing experience My wife and I purchased a 2017 CRV at your dealership last week. This was a positive experience and we are very pleased with the vehicle. Our salesman My wife and I purchased a 2017 CRV at your dealership last week. This was a positive experience and we are very pleased with the vehicle. Our salesman, Scott Marinelli, was very knowledgeable about the vehicle and he was very pleasant to deal with. We felt that we received a fair dollar amount for the vehicle we traded in during this transaction. We were surprised, however, with one fee that seemed ridiculous when we picked up the vehicle on May 31, 2017. As we closed the financial part of it with Jacob Anderson, he noted that there was also a $70.00 wash and wax fee included with the other itemized costs of the vehicle. The SUV came to the dealership from a different location with only 5 miles on it; one would presume that it was trucked to Ide Honda. I asked Jacob about that fee and he said that this was standard and that the vehicle was "hand waxed", not just sprayed with a wax like some places do. This seems like a little money grab by the dealership. I think its reasonable to expect a brand new vehicle to be clean. I especially thought this was a little disingenuous when friends of our mentioned that when they bought new vehicles recently from a different dealership, they were pleasantly surprised to receive free coupons for either oil changes or gift cards for local establishments. As a business practice, I would waive any fee for a wash of a brand new vehicle. We live fairly close to your dealership so we will give your service department a try in the future. Again, a very nice vehicle and Scott Marinelli was pleasant to deal with and he answered all our questions about the CRV. Sincerely, Doug Boccardo More

2003 Accord to a 2017 shiny new FIT EX A pleasure doing business with Rick and Ken. They are direct, honest and sincere in their approach. I appreciated their pace and timing with me - pati A pleasure doing business with Rick and Ken. They are direct, honest and sincere in their approach. I appreciated their pace and timing with me - patient and willing to go over all aspects of purchase and new car technicalities. More

10/10 stars After having a terrible experience with a salesman in Greece who treated me with condescension and disrespect, I was fearful that this would be the ty After having a terrible experience with a salesman in Greece who treated me with condescension and disrespect, I was fearful that this would be the typical experience I would have with buying a car. When I walked into Ide Honda and met with Rick Damico I realized that my first experience was atypical. Rick and the Ide team were very kind and helpful. He worked with me and my limited budget to find a great car at a great price. I fully suggest going to the Ide dealership but also working with Rick as a salesman. More

Purchase experience Sad to be saying goodbye to my 27 year old car but Scott made my new purchase an easier and happier occasion than I would ever have thought possible. Sad to be saying goodbye to my 27 year old car but Scott made my new purchase an easier and happier occasion than I would ever have thought possible. I can't thank him enough - a job very well done! More

Service keeps me coming back! Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department. Jim Milella, is the major reason I keep returning to Ide. Jim is professional, personal in his approach, kind and efficient. I totally trust his advice and look forward to interacting with him during each scheduled visit. More

SIMPLY AMAZING!! Richard Nielsen in the last week Brad Constantino is my salesman, and he is excellent. This is our household's 9th vehicle from him. I will never Richard Nielsen in the last week Brad Constantino is my salesman, and he is excellent. This is our household's 9th vehicle from him. I will never buy another car from anyone other than Brad. He is always available to help me when I need it, and goes above and beyond every time. I cannot say enough about him. Mark Mccaffery the sales manager is super. He has helped me in the past numerous times, and is always available to assist me. He is very fair. Russ in Service department is one of a kind. He services my vehicles fairly, not forcing me to do unnecessary services. Mike M. in service is also very accommodating, and patient. Mark Frey the service manager has also helped me a great deal in the past, I am confident that I can have him address and issues that arise. Should a problem arise, I know they will go above and beyond. I continue to recommend this dealership to many of my friends and family. I will continue to do so indefinitely. Rich Ide the vice president is also very hands on and shows that he cares. More

Customer Service I have worked with Jim Milella for many years. I have a 2008 Honda civic. I am amazed at how efficient he is. I always feel that I am the most impo I have worked with Jim Milella for many years. I have a 2008 Honda civic. I am amazed at how efficient he is. I always feel that I am the most important customer when I come in for service. More

Very pleased! I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when it came time I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when it came time to trade in the Civic, I returned to IDE Honda to purchase a FIT. Love the Honda quality!! The service provided is outstanding! Jim Milella is FABULOUS! I set up all my service with him. He always greets me with a smile. He goes above and beyond to accommodate his customers He is truly a genuine person who cares😊 IDE Honda is fortunate to have his loyalty!👍🏻👍🏻 More