Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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How it should be My experience at Ide and with Leigh was as it should be. There was no pressure, no nonsense, just a pleasant buying experience. Leigh has a strong kno My experience at Ide and with Leigh was as it should be. There was no pressure, no nonsense, just a pleasant buying experience. Leigh has a strong knowledge of the products he sells. He answered the questions I had and gave me a great overview of the features and operation of the vehicle I purchased. Most importantly, he followed through from start to finish and got me the car I wanted, in the color I wanted. No surprises. More
Quick, easy, helpful and no nonsense. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. More
"Genuine Dealership" Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord had my best interest at heart. I'd say they're like family. I have already recommended this dealership to my neighbor. Kathy Saucedo More
Great Experience I worked with Joe Preteroti and I thought he was fantastic. It was a very low pressure sale and he made sure that we were looking at vehicles that me I worked with Joe Preteroti and I thought he was fantastic. It was a very low pressure sale and he made sure that we were looking at vehicles that met our need. I would definately go back and buy another car from Joe! More
Enjoyable experience buying my new car Worked with a lovely young woman, Melinda, who was thorough and pleasant in showing me the cars I was interested in. There was no pressure whatsoever, Worked with a lovely young woman, Melinda, who was thorough and pleasant in showing me the cars I was interested in. There was no pressure whatsoever, no hard sell at all. When I decided on the make and model I wanted, she did her prep work before I returned to the dealer and had all necessary information for me. Despite a couple of glitches on my end( insurance faxes etc) everything was handled very professionally. More
Guy Roman / great sales person I have been to several dealerships throughout the years, and I wanted to mention how impressed I was with Guy Roman. He was very knowlagable about the I have been to several dealerships throughout the years, and I wanted to mention how impressed I was with Guy Roman. He was very knowlagable about the vehicle I ended up purchasing and not "pushy". I was very comfortable dealing with him at all times through the process. I am new to the area, so he was very helpful about sites to visit. My experience at the dealership was a very positive one! More
Positive New Car Experience I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I was being told, and that was validated through my experience and the honesty that was provided to me by everyone I had the pleasure to do business with. I really felt like Roberto, Gerry and Adam has my best interest in mind. More
Smooth and Easy The car buying experience involves much money and time; it can be daunting and difficult. However, that was not the experience at Ide Honda. The pro The car buying experience involves much money and time; it can be daunting and difficult. However, that was not the experience at Ide Honda. The process was smooth and reasonable. The salesperson worked for me and was concerned about my complete satisfaction. More
Car purchase I was impressed with my sales person Melinda Pagliuso. She was knowledgable and personable and took the stress out of purchasing a new car. Melinda an I was impressed with my sales person Melinda Pagliuso. She was knowledgable and personable and took the stress out of purchasing a new car. Melinda and the whole Dick Ide team made the entire process seamless. Ken(finance) had everything ready and explained everything to my satisfaction. This is my 3rd new car from Dick Ide. More
3hrs. of sevice took 5 days I had collision work done on my sliding door at Dick Ide. Well my door handle and window stopped working. I brought the car to service and explain I had collision work done on my sliding door at Dick Ide. Well my door handle and window stopped working. I brought the car to service and explained all this . They replaced two clips @ $10.24 PLUS $115.00 labor. I told Jim twice that the collision work and door problem had to be related and he should run it by the service manager, he refused and said the parts wore out. IT'S A 2012 with electric doors, How can the handle wear out? I also had my heated seat fixed $230.00 labor / $61.31 parts. ***Mark the service manager contacted me the next day , he found out about my unhappy service experience with Jim and made things right*** Always insist on talking to the service manager. I was given a loaner car but never was told it would take 5 days to fix. More