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Ide Honda
Rochester, NY
1,618 Reviews
At Ide Honda, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. Ide Honda is a trusted community supporter.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational and medical research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. This is part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide Honda, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
We understand that buying a vehicle is a major decision, and our goal is to make the process transparent, informative, and stress-free from start to finish. Whether someone is purchasing their first vehicle, upgrading for their family, or simply exploring options, we strive to treat every customer with honesty, respect, and care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,618 reviews
February 15, 2017
Great Service Scott was amazing! We went in to buy a used car and we are not very knowledgeable when it comes to cars at all. Scott went over everything in detail a Scott was amazing! We went in to buy a used car and we are not very knowledgeable when it comes to cars at all. Scott went over everything in detail and made sure we were making the right choice. We left the next day with a new car!! Would definitely recommend because he rocks. More
by Steph
Employees Worked With
Scott Marinelli
February 07, 2017
Great service for an out-of-towner! I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great working I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great working with me over the phone and had everything ready when I traveled to Rochester to check the vehicle in person and then again for delivery. It's been almost a month and I love the car. Thanks! More
by Joe Farrell
Employees Worked With
Joe Preteroti
February 03, 2017
Fantastic experience leasing for the first time I love that at Dick Ide Honda I am given honest information and assistance both in the sales and maintenance departments. This is my third car from Id I love that at Dick Ide Honda I am given honest information and assistance both in the sales and maintenance departments. This is my third car from Ide Honda and I expect to return in three years for another positive experience. Melinda Pagliuso, one of the sales and leasing specialists, was very helpful, professional and easy to work with. I happy to enthusiastically recommend Ide Honda to my friends. More
by sled22
Employees Worked With
January 29, 2017
Great, friendly service Excellent service, great people to work with. They helped us find the right car at a great price. They went above and beyond every step of the way! Excellent service, great people to work with. They helped us find the right car at a great price. They went above and beyond every step of the way! More
by J&A12345
Employees Worked With
January 21, 2017
Trusted Service When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a poi When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a point of patiently taking whatever amount of time is with his customers to be sure they fully understand the problem, proposed solution, and any alternative options. He is extremely knowledgeable. I feel I am charged a fair price and the quality of the service work is great. Russ goes above and beyond to ensure excellent customer satisfaction every time. More
by Mel14526
Employees Worked With
Russ Vandewall
January 02, 2017
Excellent service, Joe and the staff were fantastic Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. More
by Epitaph corporation
Employees Worked With
Joe Preteroti
January 01, 2017
It was a conversation with a person I felt I could trust. I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered i I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered into another lease. Leigh discussed the key aspects of any relevant options and the process was very smooth. More
by MMCivic2
Employees Worked With
November 22, 2016
no hassle just a sale Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relatio Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relationship with the finance manager. More
by crudsnow
November 03, 2016
Seamless I met Brad when I went in for my Pilot in 2012. When I wanted a new car again, I called him up, and left him a voicemail telling him what I wanted, wh I met Brad when I went in for my Pilot in 2012. When I wanted a new car again, I called him up, and left him a voicemail telling him what I wanted, what color, what year, and referenced the deal that I wanted, which they were currently promoting. He called me back in less than 15 minutes. I made an appointment to go see him the next day, which was a crazy busy Saturday, end of October busy...spent less than one and a half hour with him and his team, and picked my car up 2 days later. When you work with Ide Honda, you're dealing with people who have been there for 10+ years. I got my first Ide Honda in 2003. I just got my 3rd one from them. They are the best. And the next time I'm ready for a new Honda...I'll be calling in my order just as I did last time. They are family, and will take care of you as one. More
by Phone Dumas
November 01, 2016
Bought a new car Paul Infantino was awesome ,this was my second Honda .Adam Weil was very informative and explaining everything . My experience was great and Very help Paul Infantino was awesome ,this was my second Honda .Adam Weil was very informative and explaining everything . My experience was great and Very helpful . I had my civic for 7 years and was very happy with it that's why I came back to buy another Honda . More
by Denise14526
