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Ide Honda

Rochester, NY

4.8
1,504 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,504 reviews

March 13, 2013

Jim Milella is the best service rep ever. Kind, courteous, knowledgeable, friendly, outgoing, helpful... I can't say enough good things! Promote him! Give him a raise! He's why I come in the door! More

by iDGS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda. We love having great team members like Jim, and we're pleased to read that you have enjoyed working with him. He will greatly appreciate your kind words, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 09, 2013

Very knowledgeable and helpful. Brad guided us through the process in a very comfortable manner. This is our second purchase with Brad, and like the 1st time, we were very impressed. We would strongly con More

by rbyirinec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 06, 2013

I had a great experience when visiting with Dick Ide Honda. Jose Santa was to thank for my positive experience. My husband and I were beginning the process of looking for a new or used vehicle. Honda co More

by AnneLatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santa
Mar 08, 2013 -

Ide Honda responded

Hello Anne and Josh, Thanks so much for the great feedback! We're so happy to hear that Jose could provide you with such a positive experience, and we look forward to working with you in the future. We'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 05, 2013

This was my first new car lease experience, and I have to say I was overjoyed with how easy the process was. Dick Ide's terms are easy and straight forward. No hidden fees, when they say $XXX and drive, th More

by Sinfonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
Mar 08, 2013 -

Ide Honda responded

Thank you for setting time aside to share this terrific feedback about Dick Ide Honda. We love having great team members like Paul, and we're glad to read that you have enjoyed working with him. Enjoy his famous Vodka Sauce! We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 04, 2013

I just picked up a Civic last week, and this was easily the best dealership experience I've ever had. This is the first car I've purchased at Dick Ide (although I do use their service center for my other H More

by burke2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
Mar 04, 2013 -

Ide Honda responded

Thank you for this great review, we hope you are enjoying your new Civic! Our customers are truly our top priority, and we are so glad to hear you had such a great experience during your recent trip to Dick Ide Honda. We are always here to help, so please do not hesitate to let us know if you have any questions! Thank you for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

March 01, 2013

Alex is very nice guy with high quality as a salesman. He has very good attitude. He patiently satisfy our request. And give me very detailed explanation. More

by RIT888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Piterman
Mar 04, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! Alex will be happy to hear this, and we hope you are enjoying your new vehicle. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

February 26, 2013

salesmen Joe Allbright he is friendly efficient and any salesmen Joe Allbright he is friendly efficient and any very quick. we came in and had a done deal in 20 mins awesome. he answered questions and ex More

by shirleyc5
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2013 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that Joe was able to provide you with such a timely and positive car buying experience. We hope that you are enjoying your new vehicle, and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

February 26, 2013

I had better experience at this dealership then when I bought my Lexus! Everyone was very friendly and very professional, but Joe truly understood my needs and tried to accommodate them as much as possibl More

by ny_goofy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2013 -

Ide Honda responded

Thank you for leaving us such an excellent review about your car buying experience at Dick Ide Honda and working with Joe! We make it our goal to ensure every visit is just as great, and it was our pleasure to assist you with your new 2013 Odyssey! Thank you for choosing Dick Ide Honda, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

February 19, 2013

This experience was a breeze. And ... I LOVE THE CAR! Everything from the test drive to signing the papers was convenient and stress free. I have already recommended Brad to friends who are looking for a More

by dalongi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2013 -

Ide Honda responded

Your kind words and recommendation are greatly appreciated by everyone here at Dick Ide Honda. We’re glad to hear that your time buying a car with Brad was so quick and easy! Here at Dick Ide Honda, we are constantly striving to provide our customers with the best service possible, so please let us know if there is you have any questions in the future. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

February 18, 2013

When I walked into Dick Ide Honda, Giovanni was there to welcome my daughter and I with a smile. He was very patient with me while I took care of my daughter and was able to take care of the issues that my More

by astorey15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2013 -

Ide Honda responded

Thank you for sharing this great experience and letting us know how well Giovanni treated you during your recent visit! He will be more than happy to hear you had such good things to say. Giovanni is a perfect example of the importance we place upon providing the best customer service each and every day. If you have any other questions, or if there is anything else we can assist with, please just let us know. Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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