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Ide Honda
Rochester, NY
1,570 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,570 reviews
April 02, 2013
I felt very welcome from the moment I walked in the door at dick ide. I was referred to Brad. Brad took his time with me and helped me get the car I wanted exactly. I would reccomend Brad to my friends and at dick ide. I was referred to Brad. Brad took his time with me and helped me get the car I wanted exactly. I would reccomend Brad to my friends and family. I had a wonderful experience and look forward to changing my oil to see all the friendly faces. More
by 2013honda23
March 28, 2013
I went in to Dick Ide Honda this past Sunday, test drove the 2013 CR-V, and I absolutely fell in love with it, I had to have it! Brad Constantino was extremely helpful, he knew exactly what he was doing, he the 2013 CR-V, and I absolutely fell in love with it, I had to have it! Brad Constantino was extremely helpful, he knew exactly what he was doing, he answered all my questions without any hesitation and he helped me through the whole process! The things I most liked about the CR-V was definitely the interior, the screen on the dashboard, the controls on the steering wheel, and I also love how smooth the drive is! I am so glad and so happy I have my CR-V now! I would absolutely recommend my friends and family to Dick Ide! More
by LyndsayDiMeo
Employees Worked With
March 27, 2013
Great costumer service very happy with my experience. Brad was really helpful in showing me the different functions of the car and explaining were everything was. I would def lease another car from him! Brad was really helpful in showing me the different functions of the car and explaining were everything was. I would def lease another car from him! More
by Roxyfanta
Employees Worked With
March 25, 2013
Fantasic experience! Easy and fun. I loved my sales rep Joe...he gave me exactly what I wanted and at a great price :) thank you for everything! Joe...he gave me exactly what I wanted and at a great price :) thank you for everything! More
by daniellesanti
Employees Worked With
Ken Neufeglise
March 24, 2013
Here's a copy of the email I sent to Rich Ide: Just Here's a copy of the email I sent to Rich Ide: Just had to write to let you know what an asset you have in Melinda P. We had never done business w Here's a copy of the email I sent to Rich Ide: Just had to write to let you know what an asset you have in Melinda P. We had never done business with Ide before. She made our purchase of a 2013 Accord today the best car buying experience we have ever had. She was exteremely knowledgeable about all the features of the Accord and CRV's we looked at. She listened carefully and made us feel like she really cared about getting us the best deal. She also was a great ambassador of Ide, pointing out the things that set your dealership apart,. While not saying disparaging things about the other dealers in the area she still managed to make us confident that we came to the right place. Thank you Melinda! We will defintiely recommend you and Ide to friends. More
by jborrell31
Employees Worked With
March 21, 2013
In a word - excellent! Thank you Brad for being so professional and knowledgable in your field. You were never too pushy and very patient with us when we did not know what we were interested in. No professional and knowledgable in your field. You were never too pushy and very patient with us when we did not know what we were interested in. No question, I would send anyone I know to you who is looking for a car! More
by aklaric
March 20, 2013
Dick Ide Honda dealership was very professional in handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. More
by gmperrotta
Employees Worked With
March 20, 2013
I was very impressed with the salesman and the dealership of Dick Ide. The salesman was so knowledgeable about the Honda, that I knew it was an excellent car to buy. I am so happy with my Honda Civic. of Dick Ide. The salesman was so knowledgeable about the Honda, that I knew it was an excellent car to buy. I am so happy with my Honda Civic. More
by mary224
Employees Worked With
Paul Infantino
March 20, 2013
Joe contacted us right after I sent a request from the Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where an Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where anything about our experience could have been better. Thus all the high ratings. This is the 4th vehicle we have purchased from Dick Ide. Jim Milella is also great with all service with any of the vehicles. We have already recommended Dick Ide to other friends who have purchased there. More
by Gavery9
Employees Worked With
March 20, 2013
My total experience at this dealership was awesome. I was very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dic very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dick Ide because he knew Stephanie from State Farm. He said that if she was involved with Dick ide that the service would be excellent. I look forward to doing business here in the future and hopefully I will be able to work with Brad. More
by kcargill23
