Ide Honda

I am just blown away by the great customer service I received from Linda Freeman at Dick Honda. I locked myself out of my car (ugh), so the first thing I did is call Dick Ide to see if I had a lock out received from Linda Freeman at Dick Honda. I locked myself out of my car (ugh), so the first thing I did is call Dick Ide to see if I had a lock out service with my extended warrenty. I talked to Linda in the service department and I was told I did not have that type of service on my warrenty. I was told that I could get a key replacement from the service department, but I would need to get a ride out to Dick Ide. I had no way of getting out to the dealership at that time. Linda offered to get the key cut and she met me at my car. That is over and above service. I can't thank her enough! Cindy Latiuk More

I have an '04 Odyssey and a '99 Subaru Outback, neither bought from Dick Ide. I have been coming to them for 6 years and have only had excellent service every time for both cars. They change my oil for f bought from Dick Ide. I have been coming to them for 6 years and have only had excellent service every time for both cars. They change my oil for free on the Honda, and always check the fluids, pressures and consumable parts for wear, and give me a full report when they're done. They are fast and on time, and always polite and friendly. I've had inspections done there and they've never "nickle & dimed" me to pass. Their prices are reasonable, and they look to find warranty coverage for any service first. I would definitely recommend them! More

Once again, Linda helped me out. The inside passenger door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an a door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an after-market speaker installation done by a well-known tech store. Linda wrote up the repair being very descriptive about the damage and the dates and providing me with the cut cable as proof. She spoke with the tech store manager on my phone and she gave me extra copies of the repair order and previous service bills for my proof. Thank you for going the extra mile! More

My first visit was just exploratory because my lease was up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I decided to go for it. I worked with Doug McCarthy and he was great. He answered all of my questions, sometimes two or three times, and I appreciated that he was very patient. I purchased a Honda Civic. One of the things I like is that it fits in my garage and it fits me -- I have a small one-car garage and I'm short, and this car works. I’m also impressed with the fuel efficiency. I live in the area and drive past Dick Ide all the time, and it is a familiar name in the community. A trusted friend who had been in the car business told me that I would be fine at Dick Ide and they would take good care of me, so that was a good endorsement. I appreciate that everything at Dick Ide was very straightforward and very efficient. More

Melinda was extremely helpful and knowledgeable. Answered all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the various options which helped make our final decision. Went out of her way to pick us up at our previous leasing dealer. We would highly recommend Melinda to family and friends that are looking to purchase or lease a Honda. More

Bought a new Honda CR-V! We think its great! We got the price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. More

My experience there from start to finish was wonderful. I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I’m really happy for that. I purchased a 2006 Honda Accord. I have been hearing that it is a very reliable automobile and I like the moon roof in it, and so does my wife! When I took it for a test drive, I loved the way it drove. I needed a car that was going to last me going back and forth to work, and I heard Honda is the way to go, so that’s the way I went. I worked with Melinda and I felt that she was very courteous. She went to work right away, she had the car ready when I got there and I didn’t have to wait. She sent me on my test drive and was ready for me when I got back. I first heard about Dick Ide Honda from Beck on the Breakfast Buzz. I kept hearing him talk about the mileage he had on his vehicle. Looking for longevity, I called my mechanic and he had recommended the Honda Accord. So, I went to an Auburn dealership and I didn’t think I was taken care of properly. I then called the Dick Ide Honda service manager Mark Frey and asked him about a car that I was going to purchase not even from there. I just felt that it was wonderful that he gave me every answer I needed to know. He wasn’t pushy, but then transferred me to a salesperson incase they could help me out. I have to say that I really respect him for that, and how he told me how much he stood behind his vehicles. To me that means a lot. The oil changes for life and the maintenance program are great. If I had bought the car in Auburn, which I had intended at one time, I wouldn’t have gotten any of that, I would have only gotten the Lemon Law. Now I get one year of maintenance, so if something does go wrong with my car I wont have to worry about it. More

Dick Ide was really willing to work with me on my financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked at several Nissans. I love the Accord, it is a lot of car for a little bit of money. It is so classy, I bought a white one with a cream interior and it is a really sharp vehicle! I really liked Joe Allbright, he did a great job for me. My husband even came along and tried to play bad cop to my good cop but Joe did really good and worked hard. He brought a vehicle in all the way from Buffalo. It was all just for me and it made me very happy. That whole 'honing in on my financial objectives' was something that was completely different than other dealership that I went to. More