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Ide Honda
Rochester, NY
1,566 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,566 reviews
October 17, 2022
We have worked with Jennifer several times and have always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free! always had a great experience! She is pleasant to work with and has a positive attitude. She makes the car buying process very easy and stress free! More
by Philnaj
Employees Worked With
October 13, 2022
Jenn is definitely a 5 Star Employee, I do not look forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good ha forward to the process of buying a car. But it was time. By chance, Jennifer connected with me via my online search. Right away, i felt in good hands. Someone listening and looking out for me. Thank you Jennifer. Love, love my 2022 CR-V Hybrid. I am very fortunate to own one, thanks to your alertness. Thank you, More
by krh
Employees Worked With
October 02, 2022
Extremely helpful. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again. Got the car and financing done as fast as possible and all the right accessories I ordered. Would for sure buy a car here again. More
by Jimcarson85
October 01, 2022
Ide surely knows how to treat their customers right! !! TJ is a gem!!!! Loved my buying experience :) !! TJ is a gem!!!! Loved my buying experience :) More
by vjl
September 21, 2022
Best Honda dealer there is hands down! I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actuall I have been going to Ide for at least 25 years. I trust them implicitly with everything from sales to service. Genuinely wonderful people who actually care about their customers and making sure they are driving away happy and safe! I won't ever go anywhere else! More
by Patti
September 20, 2022
My wife and i keep going back to Hide Honda for new vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with vehicles solely for the guidance from Brad Constantino. He is knowledgeable, easily accessible and a pleasure to work with. My wife had an issue with a vehicle we were trading in while I was at work, Brad drove to our house and solved the issue himself. And he did it with a smile. 10/10 recommend. More
by Huss54321
Employees Worked With
September 19, 2022
Purchased a new Honda Accord from Dick IDE. Very satisfied with the whole process. Would certainly recommend. Very satisfied with the whole process. Would certainly recommend. More
by M Marshall
September 16, 2022
The people who work Ide are amazing and I always have excellent experiences for service and sales. excellent experiences for service and sales. More
by tg1bma
September 15, 2022
Continued Great Service at Ide Honda this morning. I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of c I have been a customer for over 25 years. I am thankful for the service I continue to receive. Jim Milella is an outstanding representative of customer service, helpful, kind and always willing to listen. I am grateful to have this facility available to service my car. Thank you. More
by KV
Employees Worked With
September 12, 2022
Love our new CR-V. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide. My sales person TJ, was very professional and actually made my car buying experience fun and enjoyable! I would highly recommend Ide. More
by johnpalvino
Employees Worked With
