Ide Honda

Customer Service My husband and I have dealt with IDE Honda for years. Our experience is always professional, courteous and easy. We both have positive experiences. My husband and I have dealt with IDE Honda for years. Our experience is always professional, courteous and easy. We both have positive experiences. I will go to IDE again and pass it on to friends and relatives. More

A great experience They made our choice easy! Scott was incredibly welcoming and helpful in selecting a new car. Ide made the process super easy. We will definitely be They made our choice easy! Scott was incredibly welcoming and helpful in selecting a new car. Ide made the process super easy. We will definitely be back. More

New Found Friends I recently bought my first car from Ide! I actually ended up leasing the Honda Civic (an AMAZING deal). I went to Roberto first and he really encourag I recently bought my first car from Ide! I actually ended up leasing the Honda Civic (an AMAZING deal). I went to Roberto first and he really encouraged me to pick something safe. He was really fun and didn’t put any pressure on me, but wasn’t afraid to show me that leasing was the best choice for me. Everyone we worked with was amazing, super fun and didn’t put any pressure on me. They made buying my first car an amazing memory, not a chore. Thank you Ide Honda! More

Ide made Experience Pleasant I was dreading the ordeal of buying a car. I decided to under duress, the time had come. I did a lot of research and I knew exactly what i wanted, I f I was dreading the ordeal of buying a car. I decided to under duress, the time had come. I did a lot of research and I knew exactly what i wanted, I found the car online and was directed to Ide Honda. I found the customer service people friendly when I arrived, and I had set up an appointment with Al and he met us at the desk. We connected right away, Al's personality was warm and helpful. He made a very stressful situation easy and pleasant. I was a little disappointed when I got my car after it was "dolled up". I thought they could have done a better job. There were still stains on the seats, door and rugs. More

“Stress-free car buying” I am a repeat customer and once again purchasing a car from IDE was a positive experience.. Gene was very accommodating and worked to make the car bu I am a repeat customer and once again purchasing a car from IDE was a positive experience.. Gene was very accommodating and worked to make the car buying process as easy as possible. Purchasing a car can be a nerve wracking experience so I really appreciate Gene’s professionalism and how quickly I was able to drive my new car home. More

Best Experience Ever! This is my second purchase from the Ide Dealerships and I have to say out of all the dealerships I have worked with, This one tops the cake. This is my second purchase from the Ide Dealerships and I have to say out of all the dealerships I have worked with, This one tops the cake. More

Excellent service Rick Damico was a tremendous and professional help in us getting a new lease. Very polite. Very informative. He walked my wife and I through the entir Rick Damico was a tremendous and professional help in us getting a new lease. Very polite. Very informative. He walked my wife and I through the entire process. More

excellence salesmanship I fell in my driveway and could hardly walk but I needed a car. At Ide my salesman pushed me in a chair .so I could get around. He also brought my p I fell in my driveway and could hardly walk but I needed a car. At Ide my salesman pushed me in a chair .so I could get around. He also brought my purchase home as I was having trouble driving. I have recommended him to my friends. He is a great person. More

I knew the exact car I was buying. I left with the car. I started off looking at leasing an odyssey several months before my purchase - as we have an accord on lease already and got a great deal. The sales I started off looking at leasing an odyssey several months before my purchase - as we have an accord on lease already and got a great deal. The sales team was very withdrawn and would not explain how my accord payment was what it was and why a lease on the odyssey was 211% more than my accord lease even though the vehicle MSRP is only 18.7% more expensive (and no, this is not offset with a down payment). I even inquired about leasing an LX as opposed to their proposed EX-L and they said "The lease for the LX and EX-L would cost the same because of incentives". This is certainly not true unless the invoice price is heavily manipulated. Which it turns out is a real thing of course. Why else would two vehicles with MSRP of 30,000 and 37,000 cost the same to lease? With no advertised incentives? They salesman did suggest considering the purchase of a 3 year old used vehicl that was certified and had low miles - which we ultimately ended up doing. But at the time It left a bad taste in my mouth to be asking some questions about leases with no answers. I had to leave and understand all the complications of leasing myself and monitor the market for 3 months to really understand how MSRP, Invoice, Money Factor, Rent charge, and Residual can be manipulated over time to get a feel for what was happening. It was at that point my family backpedalled and decided to purchase a used vehicle only a few years old with low milage. I waited for the vehicle we wanted to show up on the website and walked in and bought that exact vehicle. The sales team facilitated it and the finance team got me squared away. The salesman even identified my space pen, which I thought was really cool. I purchased on Friday evening so they said the car wouldn't be ready until Monday which I was disappointed about but it was still not cleaned from their aquisition of it so I understood. They offerred to try different options for financing for different rates so I said sure why not? I was then disappointed when I got 3 hard inquiries on my credit and when I came in they told me Honda "rejected me" but another institution gave me a lower rate than Honda. Well I make enough money and have a 760 credit score so I knew Honda didn't reject me. The reasoning given to me was "Honda wants the lease paid off before making this purchase". Which, is of course is a misleading statement. I'm sure we're not the only houshold with two car payments. So I saved 0.1% interest and now have a payment to a local bank. I'm assuming in reality - They get incentives to work with that bank. We set an appt time for 6pm to pick up the vehicle - I told them my wife and kids would be coming to see the car and give me a ride - so I asked "How long will it take?" They said 15 minutes for paperwork and usually "Way less" than 45 minutes to look at the car and show us the features. Well it took much longer than that and my wife and kids sat around for 60 minutes while I waited for the finance group and then signed the papers. For anyone with a 3 and 4 year old this was a little excruiciating. I know this review is long so here's the TL,DR - I asked for an explanation of why Odyssey leases were so expensive and didn't get one so I spent 3 months watching the market to learn. I then decided to buy a certified low mile used car and selected it online before walking through the door. So in the end I did successfully purchase a van. Which makes my experience a success. More

Great People Helped me to get my first car, so thankful to everyone! Would recommend Honda and Ide Honda to anyone who ask. Thanks again for everything! Helped me to get my first car, so thankful to everyone! Would recommend Honda and Ide Honda to anyone who ask. Thanks again for everything! More