
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,574 reviews
Brad made the buying process quick and effortless. He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worrie He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worries were wiped away and he handled everything for me that he could on his end to make my life easier. More
We brought our new-to-us 2021 Honda Pilot in for a potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intak potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intake to vehicle pick up. Ms. Blodgett was kind, friendly, professional and knowledgeable about both the issue, which was covered by our warranty, and remedy. Additionally, she anticipated and addressed our concerns before we even vocalized them. Well done. Only word of caution: Don't ask her to staple your documents together. We suspect she is paid by the staple. =) More
Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to ant any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional. More
I just leased my second Civic through Joe Latus. Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test dri Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test drive for what I was looking for. Explained all the dashboard controls. A pleasant experience was had. The whole process went very well. I will recommend this dealership to friends/family looking for a car! More
Jennifer Flammia was my salesperson at IDE Honda, she did an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me. an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me. More
Brad made my first car-buying process easy, quick, and super effective. I ended up with an even better car than I could have imagined! He was patient and super transparent throughout the process. super effective. I ended up with an even better car than I could have imagined! He was patient and super transparent throughout the process. More
Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my vehicle will receive A-1 service - backed by honesty and integrity. I know I’ve said it before, but I’ll say it again…. Jim is a huge asset to IDE Honda! More
I leased a 2024 Odyssey from Brad Constantino. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. More
I bought a Honda Accord Hybrid from Ide in February and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and knowledgeable. He took the time to go through all of the available options and answer my questions. I felt absolutely no pressure. I got what I thought was a very fair trade-in value for my old car. Although the vehicle that I wanted was not in stock, they were able to find one in my desired color within a few days. The financing process went smoothly. To top it all off, Brad was more than willing to continue to answer questions well after the sale. I’d highly recommend Ide to anyone looking for a new Honda! More
First of all , we really appreciate the ease and accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful and warm person. She was quite friendly, knowledgeable, and went above and beyond to make sure we found the right car of our needs. The financing process was smooth and easy, and we never felt pressured to make a decision. She made sure that our queries were well answered and we get the deal what we were looking for. She arranged for a ride to the showroom to get our new car picked up. It was such a seamless and hassle free process that we walked in with a car in our mind and walked out with the final deal on the car. Thank you Jasmin and IDE HONDA for being an incredible team. More